Salesforce Business Analyst

We are seeking a Salesforce Business Analyst to support the design, development, implementation, and ongoing enhancement of solutions within our Salesforce platform. This role will work closely with CRM stakeholders, business teams, and technical resources to deliver scalable, high-quality solutions that improve business processes and user experience.The ideal candidate combines strong Salesforce development expertise with the ability to translate business requirements into effective technical solutions. This individual will participate in all phases of the software development lifecycle, including solution design, configuration, custom development, testing, deployment, and support.Key ResponsibilitiesCollaborate with CRM, business, and technical stakeholders to gather, analyze, and refine business requirements. Design, develop, test, and deploy Salesforce solutions that align with organizational goals and best practices. Build and maintain custom applications, workflows, integrations, and automation using Salesforce platform capabilities. Develop and enhance Apex classes, Lightning Web Components (LWC), Visualforce pages, triggers, and Salesforce APIs as needed. Configure and support Salesforce features including custom objects, fields, validation rules, flows, reports, dashboards, and security settings. Participate in solution architecture discussions and provide recommendations for scalable and maintainable platform design. Support system integrations between Salesforce and other enterprise applications. Troubleshoot production issues, perform root cause analysis, and implement timely resolutions. Execute system testing, user acceptance testing support, and deployment activities. Ensure adherence to development standards, security requirements, and Salesforce platform best practices. Create and maintain technical documentation, including solution designs, development specifications, and support materials. Stay current with Salesforce releases, emerging technologies, and platform enhancements to identify opportunities for continuous improvement. Required QualificationsBachelor's degree in Computer Science, Information Systems, Engineering, or a related field. Experience developing and supporting solutions on the Salesforce platform. Strong knowledge of Salesforce development tools and technologies, including Apex, Lightning Web Components (LWC), Visualforce, Flows, and APIs. Experience working with CRM platforms and supporting business process improvements through technology solutions. Understanding of Salesforce security model, data architecture, and application lifecycle management. Experience integrating Salesforce with external systems and applications. Strong analytical, problem-solving, and troubleshooting skills. Ability to communicate effectively with both technical and non-technical stakeholders. Experience working in collaborative, cross-functional environments. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. Boston , MA, US On-Site Banking & Financial Services (includes Investment Banking), Finance and Insurance, FinTech, Information, Other Services (except public administration), Professional Scientific and Technical Services, Professional Services - Other Vaco $ 100000.00 - 125000.00 yearly direct hire