IT Project Manager

Job Description

Job Description

IT Program Manager

SSE is a leading provider of cybersecurity compliance solutions headquartered in St. Louis, Missouri. As a top Managed Service Provider (MSP) / Managed Security Service Provider (MSSP) in the US, we are committed to helping organizations navigate the complexities of cybersecurity and regulatory compliance. As a defense contractor ourselves, SSE recently achieved NIST 800-171/Cybersecurity Maturity Model Certification (CMMC) Level 2 certification, underscoring our expertise in the cybersecurity standards we help our clients meet.  We believe in winning as a team, living with integrity, quality first, and a service-minded focus.

The primary responsibility is to provide full range of Program Management to SSE processes externally with clients. 

·     Engage with client and internal stakeholders to create and manage project plans and objectives

·     Plan, schedule and allocate appropriate resources to projects and teams

·     Plan, schedule, and manage all project efforts to ensure that all projects are delivered within budget, scope and on-time

·     Implement procedures to track progress, changes, costs, and schedules

·     Manage all applicable hardware and software purchasing used in service provision

·     Identify and lead resolution processes for project issues

·     Manage all documentation

·     Manage multiple projects simultaneously

·     Proactively and regularly report progress to client stakeholders and internal leadership

·     Assess each project upon completion and document process improvements

COMPETENCIES:

·     Proven working experience as a project manager within the IT/cybersecurity industry

·     Excellent written and verbal communication skills

·     Strong focus on customer service 

·     Technical competency/understanding of network architecture, hardware/software, etc.

·     Critical thinking, problem solving, and conflict resolution skills

·     Be client-facing, adaptable and responsive to customer needs

·     Collaborate across multiple client and internal environments

EDUCATION & EXPERIENCE:

·     Bachelor’s degree from an accredited university

·     Project management qualification (PMP) or equivalent desired

·     4+ years of project management experience is desired