Billing Specialist

Billing SpecialistAt PowerTech, we don’t just maintain systems: we power progress. As a trusted provider of commercial, industrial, and residential maintenance, electrical, and generator services, we deliver reliable solutions that keep our customers up and running when it matters most. We’re more than just a team. PowerTech is a power house of innovation and reliability, driven by a mission to provide top-tier support to those who depend on uninterrupted power.We’re a fast-growing company founded by entrepreneurs who value grit, innovation, and growth and built on the belief that people matter: our clients, our community, and most importantly, our team. At PowerTech, your skills are recognized, your ideas are heard, and your work makes a real impact. Join us and help drive the future of power solutions.Position Summary:The Billing Specialist is a key administrative role responsible for overseeing billing operations and financial documentation for both commercial and residential projects. This position plays a vital role in ensuring accurate, timely billing, payment processing, and communication with internal teams and external partners. The Senior Billing Specialist will manage job cost tracking, invoicing, reimbursement entry, and portal submissions while maintaining a high level of organization and responsiveness. The ideal candidate is detail-oriented, proactive, and able to thrive in a fast-paced, collaborative environment.Key Responsibilities:Maintain detailed and accurate billing records to support internal audits and reporting needs.Perform review of job costing prior to invoicing to ensure proper billings to the customer.Manage monthly progress billings and invoicing for multiple departments, including Construction, Commercial, and Residential.Prepare, review, and submit invoices through various customer billing portalsPrepare and submit pay applications in compliance with customer requirements, billing schedules, and contract terms.Track invoice status, resolve submission issues, and ensure documentation is complete and accurate to support timely payment.Serve as a point of contact for technicians regarding billing-related questions and payment processes.Collect residential customer payments from technicians and ensure proper recording, allocation, and reconciliation in financial systems.Partner closely with the Accounts Receivable team to respond to billing and AR-related inquiries promptly and professionally.Communicate regularly with billing supervisor, project managers, leadership, and accounting teams to ensure alignment on billing status, corrections, and deadlines.Proactively identify and communicate billing issues or discrepancies and work cross-functionally to resolve them efficiently.Key Goals & Metrics:Ensure 100% accuracy in billing submissions and portal uploads.Maintain timely progress billing cycles to support cash flow and minimize delays.Ensure timely billing completion by established deadlines (e.g., Friday), with follow-up on unapproved items by Monday to maintain workflow efficiency.Support accounts receivable goals by aligning with project timelines and contract terms as well as coordination with collections team.Maintain audit-ready financial documentation and job tracking accuracy across all billing functions.Qualifications:Minimum of 3 years in a billing or accounting role; experience in the construction industry preferred.Strong organizational skills with the ability to prioritize competing tasks while maintaining high attention to detail.Customer-focused mindset with strong interpersonal communication skills.General proficiency with Microsoft Office Suite, email, and accounting/CRM software.Team player with a professional attitude and willingness to support colleagues across departments.Comfortable working in a fast-paced environment with frequent deadlines.Physical RequirementsAbility to remain in a stationary position (e.g., seated at a desk) for extended periods of time.Frequent use of hands and fingers for typing, handling documents, and operating office equipment (e.g., computer, phone, copier, fax).Ability to move about the office to access files, supplies, office equipment, and assist visitors.Occasional lifting or moving of items up to 25 pounds (e.g., office supplies, packages).Clear vision and hearing required for reading documents, computer work, and communicating effectively in person and via phone.Ability to speak clearly and be understood in one-on-one conversations and during phone calls.What We ValueDelivering stable, reliable, and high-quality work in every task.Responding positively to feedback, instructions, and constructive input.Asking thoughtful questions and seeking clarity to overcome challenges.Communicating proactively with leaders and peers about key updates or obstacles.Using time efficiently and taking initiative when workload allows.Offering help to colleagues and contributing to a team-first culture.Working with minimal supervision while demonstrating self-motivation and accountability.Maintaining dependable attendance, punctuality, and a strong on-site presence when needed.Approaching communication with respect, empathy, and professionalism.Fostering collaboration, trust, and a positive workplace environment.Embracing continuous learning and professional growth.Demonstrating sound judgment and problem-solving skills under pressure.Adapting quickly to shifting priorities or changing environments.Taking ownership of actions, outcomes, and contributions to company goals.Showcasing resilience, follow-through, and a solutions-oriented mindset.