Remote IT Service Desk Analyst: L1/L1.5 Support
Cloud and Things
New York, NY
- Remote job
Cloud and Things is seeking a Service Desk Analyst to provide Level 1 and 1.5 IT support for a NYC client. You will handle incidents, requests, and end-user assistance in a 24/7 environment, guiding users and triaging issues. Candidates should bring remote-ready setup and fall within NY local preferences for remote work. The role requires a year of IT-related experience and a background in EDP applications, with a focus on ServiceNow and monitoring tools. #J-18808-Ljbffr Cloud and Things
Vacancy posted 2 days ago
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