Household Operations Manager

Household Operations Manager

We're a busy, dual-career household with two beloved cats who are very much part of the family. While we maintain strong daily routines, we have a significant need for organization, systems, and ongoing household management to help our home function at its best.

We're thoughtful people who tend to be a bit sentimental, which makes letting go and organizing challenging. We also struggle with decision fatigue and have accumulated too much stuff for our home, which now has maintenance needs that have escalated from "nice to do" to "need to be done." We're looking for someone who can bring calm, structure, and momentum to the projects we've been putting off for too long. Our home is a place we love, and we want to take better care of it without the overwhelm that's been holding us back.

We're looking for someone who enjoys creating order from complexity and can take ownership of both establishing and maintaining organizational systems throughout the home. From closets and storage spaces to household inventories, paperwork, scheduling, and home projects, the ideal candidate will bring structure, consistency, and attention to detail to every aspect of the household.

In addition to organization, this role will help manage the many moving pieces that come with homeownership, including vendor coordination, maintenance scheduling, project oversight, and administrative tasks that require persistent follow-through. Our professional responsibilities leave us with limited bandwidth for these larger initiatives, so we're seeking a proactive, solutions-oriented partner who can anticipate needs, execute independently, and help create a more streamlined, organized, and well-functioning home environment.

Key Responsibilities

Vendor & Property Oversight

• Serve as the primary point of contact for all home maintenance, repair, and improvement projects
• Research, vet, and coordinate contractors, vendors, and service providers, ensuring high-quality work and reliable service
• Source and compare multiple bids when appropriate, presenting recommendations and a clear summary of options for decision-making
• Schedule, oversee, and manage projects from planning through completion, ensuring timelines, budgets, and quality standards are met
• Be available to greet and supervise vendors while work is being performed in the home, serving as the family's on-site representative
• Coordinate and manage a variety of home projects, including landscaping enhancements, deck reconstruction, basement leak remediation, masonry repairs, front stoop and railing replacement, gas fireplace maintenance, bamboo removal, and other ongoing property needs
• Develop and maintain a trusted network of household vendors and proactively identify maintenance needs before they become larger issues
• Manage the existing handyman relationship while continually evaluating and sourcing additional service providers as household needs evolve

Household Organization & Maintenance

• Create, implement, and maintain household organization systems that support the family's day-to-day operations and remain sustainable over time.
• This role will initially focus on establishing structure and organization, then transition into ongoing maintenance and refinement to ensure systems continue to function effectively. Examples include:
• Organizing closets and implementing seasonal rotation systems for clothing and household items
• Reconfiguring kitchen spaces to create efficient, intuitive workflows for meal preparation and daily use
• Sorting, categorizing, and organizing basement storage, including transitioning items from cardboard boxes into labeled storage containers
• Identifying opportunities for improved organization throughout the home and proactively recommending solutions
• Partnering with the family on larger organizational projects while independently managing and maintaining established systems
• Conducting regular reviews of household spaces to ensure organization systems remain functional, tidy, and aligned with the family's evolving needs

Pet Care Support

• Provide occasional backup pet care support when the family's regular cat sitter is unavailable
• Administer medication (provided in treat form) to one cat as needed
• Help ensure the cats' daily needs are met during periods of travel or schedule disruptions

Household Errands & Miscellaneous Tasks

• Coordinate and manage routine household errands, including dry cleaning drop-off/pickup, donation runs, and specialty recycling
• Manage routine vehicle-related logistics, including scheduling maintenance, inspections, registrations, and service appointments
• Coordinate vehicle detailing and other appearance-related services as needed

Please send a short intro letter, updated resume, and contact information for three professional references to Sage Haus.

This role requires a background check.

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