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Content Writer/Strategist CMS

InstantServe LLC

Title: Content Writer/Strategist CMS Location: Philadelphia, PA Interview Type: In- Person Duration: 24 Months With Possible Extension Work activities:

  • Research, audit, write, and edit web content to support data and content migration from the legacy Phila.gov platform to the new CMS.
  • Translate complex city programs and services into user-friendly language.
  • Collaborate with departments and digital teams to ensure the migrated content aligns with city standards and accessibility guidelines.
  • Optimize content transfer for readability, engagement, and digital platforms.
  • Ensure all migrated materials reflect the City of Philadelphia's voice, tone, and commitment to accessibility and inclusion.
Skills/experience of the assigned staff: Desired:
  • Experience writing for government, public sector, or civic-focused websites.
  • Familiarity with Philadelphia city services, programs, and community needs.
  • Basic knowledge of SEO and analytics for web content.
  • Experience with content management systems (CMS) and digital publishing tools.
  • Strong organizational skills and ability to manage multiple projects and deadlines.
Highly Preferred:
  • Previous experience creating content for Phila.gov or similar government websites.
  • Understanding of plain language principles and accessibility guidelines (e.g., WCAG).
  • Experience collaborating with cross-functional teams including designers, developers, and communications staff.
  • Ability to analyze web content performance and make data-driven improvements.
  • Commitment to equity, inclusion, and effectively communicating to diverse audiences. InstantServe LLC

Vacancy posted 4 days ago
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