AI-Powered CX Strategy & Operations Lead
RAMP
Ramp seeks an operator to own the strategy and ops for CX transformation, partnering with AI agents to deliver high-velocity customer outcomes for 85,000+ customers daily. You will lead a small but mighty team across Business Operations, CX Analytics, Workforce Management, Learning & Development, and CX AI Operations, defining goals, measurements, workflows, and rewards. You’ll collaborate with Product and Engineering to embed CX evidence into roadmaps. #J-18808-Ljbffr RAMP
Vacancy posted 4 days ago
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