Environmental Services / Custodial Operations Manager 2

Role Overview Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Sodexo is seeking an Environmental Services / Custodial Operations Manager 1 for Cleveland Medical Center located in Cleveland, OH . This position will report on a first shift, days schedule Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy, and comfortable environment for hospitals is key to the full patient experience. Incentives Sign-On Bonus What You'll Do drive client and patient satisfaction scores; provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; work with the Environment of Care Committee and Infection Prevention Director; effectively manages the Unit Operating System; and/or support a diverse and inclusive workforce. What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring experience leading and managing a team; experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred; strong leadership skills and can work independently to drive program compliance and reach project target dates of completion; experience analyzing data, presenting and effectively communicating to all levels within the organization related to training, leading hospital committees and change management; in-depth knowledge of housekeeping systems and procedures; experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards; Qualifications & Requirements Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr Sodexo Group