Dispatch and Compliance Administrator - Lead

Job Description

Job Description

POSITION SUMMARY

The Lead Dispatch and Compliance Administrator will administer the scheduling, dispatching, and compliance of Drivers to ensure effective driver utilization and compliance with Federal and State regulations for the Federal Motor Carrier Safety Administration (FMCSA) and Department of Transportation (DOT). This role will lead broker back haul opportunities to maximize asset utilization to avoid empty miles and will assure the entire process of each delivery, from start of route to the final delivery, adheres to all company expectations.

CORE FUNCTIONS

· Lead the dispatch team in the scheduling and dispatch of drivers.

· Lead backhaul projects and find potential opportunities for vans and cap trailers.

· Create performance reports for driver appraisals and goal tracking.

· Create and maintain KPIs to improve driver safety and overall performance.

· Monitor driver locations/movement for safety and FMCSA and DOT compliance on Elogs and paperwork.

· Cross train and provide vacation assistance in other areas as needed.

· Administer the DOT Random Drug Testing program.

· Create and maintain training schedules for new hire drivers.

· Manage the routing software and TMS applications.

 

QUALIFICATIONS & REQUIREMENTS

Education and Experience

· 3+ years of experience in transportation dispatch, including at least 1 year of experience in a leadership role.

· 1+ year of leadership experience required, preferably in a transportation environment.

· High school diploma or GED required, bachelor’s degree in a related field preferred.

 

Required Licenses

· CDL-A is preferred.

 

Skills, Abilities, and Knowledge

· Knowledgeable in FMCSA and DOT compliance.

· Skilled at intermediate level in Microsoft Office and routing software.

· Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively after groups of customers or employees. Ability to present data effectively.

· Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

· Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

 

Travel

· May require occasional travel.

COMPETENCIES

· Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

 

· Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

 

· Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.

 

· Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

 

· Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

 

· - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

 

· Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

 

SUPERVISOR RESPONSIBILITIES

· Lead: working team member who coordinates, supports, trains, and is a knowledge resource for other team members. No direct reports or supervisory responsibility.

 

PHYSICAL REQUIREMENTS

· This position is subject to Sedentary Work : Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involved sitting most of the time. Walking and standing are required only occasionally.

 

Physical Activities

· This position is subject to the following physical activities: talking, hearing, and the use of hands, wrists, or fingers in repetitive motions.

 

Visual Acuity

· The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection involving small defects, small parts and/or operation of machines (including inspection); using measurement devices; and/or assembly of fabrication of parts at distances close to the eyes.

 

Working Conditions

· The worker is subject to inside environmental conditions pursuant to office, computer, and phone work.

 

Perks That Go the Extra Mile :
At RealTruck, we take care of our people—because they drive our success. Enjoy great benefits like medical, dental, and vision coverage, company-paid life insurance and disability, and a 401(k) with company match (eligible the first of the month after you start). Need balance? We’ve got wellbeing days and parental leave. Want to grow? Take advantage of educational reimbursement. Plus, earn referral bonuses and score exclusive employee discounts on RealTruck products. Great benefits. Great people. Even better careers.

 

RealTruck is the premier manufacturer and digital destination of accessories for truck, Jeep®, Bronco® and off-road enthusiasts around the world. Globally headquartered in Ann Arbor, Michigan, RealTruck’s 6,000+ associates operate from 35+ facilities across four continents. RealTruck’s industry leading product portfolio, which includes the Husky Liners total vehicle protection brand, boasts over 1,000 patents and pending applications. The company’s omni-channel retail approach delivers a seamless consumer experience online at RealTruck.com, as well as through its 12,000+ dealer network and automotive (OEM) partnerships.