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Front End Manager

$21.97 - $22.7 per hour

Jetro Holdings, Inc

Front End Manager

Company: Jetro / Restaurant Depot

Location: 200 Cornell Drive, Wilmington, DE 19801

Job Type: Full-time

Sector: Management

Compensation: $21.97 - $22.70

JOB DETAILS

Job Summary

The Front-End Manager is responsible for overseeing all front-end operations, including cash handling, customer service, and team performance. This role ensures accurate transaction processing, adherence to company standards, and efficient execution of front-end procedures to support overall store operations and customer satisfaction.

Key Responsibilities

  • Oversee daily front-end operations to ensure accurate and efficient transaction processing

  • Ensure proper cash handling procedures are followed, including register reconciliation and control processes

  • Monitor front-end activity to identify and resolve discrepancies, errors, or operational issues

  • Supervise and manage front-end staff to ensure adherence to company policies and performance expectations

  • Ensure high levels of customer service are maintained at all times

  • Review trends related to shrink, cash variances, and operational inconsistencies to address areas of concern

  • Coordinate front-end processes including scheduling, workflow execution, and coverage

  • Support implementation and enforcement of front-end procedures and internal controls

  • Maintain a clean, organized, and compliant front-end environment

Qualifications

  • Previous experience in front-end, retail, or customer service operations

  • Strong understanding of cash handling procedures and transaction accuracy

  • Experience leading or managing a team in a fast-paced environment

  • Strong problem-solving and organizational skills

  • Ability to manage multiple priorities effectively

  • Basic proficiency in Microsoft Excel or similar tools

Preferred Qualifications

  • Experience managing front-end or cash room operations

  • Familiarity with audit standards and operational controls

  • Background in high-volume retail or wholesale environments

Work Environment / Expectations

Primarily retail or front-end operational environment. Requires standing, walking, and interacting with customers and staff. May require schedule flexibility based on business needs.

Benefits & Perks

  • Medical, Dental, and Vision Insurance Coverage

  • 401(k) Retirement Plan with Employer Match

  • Paid Time Off (PTO) in accordance with company policy

  • Six (6) Paid Company Holidays

  • Tuition Reimbursement Program (subject to eligibility and plan guidelines)

  • Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)

  • Competitive and Comprehensive Benefits Package Designed to Support You and Your Family

  • All benefits are subject to eligibility requirements and plan terms

Job Ref #:25935875-9d7b-4bd5-8736-e9ffa36ecab7

Date Posted:2024-12-16

Vacancy posted 3 days ago
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