Customer Invoicing Specialist

Overview Start your career as a Customer Invoicing Specialist at Vopak and contribute to social themes such as energy security and energy transition. We offer you a working environment that is safe and pleasant and where equality, diversity and satisfaction are of paramount importance. Ready to develop yourself and make a positive impact? Improve the world and start as a Customer Invoicing Specialist at Vopak. Key Responsibilities Ensure excellent quality of the inventory information in the system. Ensure that company services provided to customers are invoiced correctly, completely and timely according to customer agreement(s). Prepare invoices and maintain invoicing files. Perform pricing integrity checks and determine any gross or obvious errors in billing. Set up recurring charges and orders for new contracts in the ERP system. Ensure customer back‑charges are completed in a timely and accurate manner. Route credits and corrections on orders through appropriate management and input data. Monitor variances between book and actual tank volumes and participate in the reconciliation process. Control, review, prepare and send governmental reports (e.g., TTB report). Monitor tank volumes and contents, ensure accuracy, and report information in a timely manner. Process product changes in tanks in the database system and order corrections as necessary. Update tank strapping in the database system. Train operations in inventory management and maintain departmental files. Abide by all safety procedures and practices applicable to location and position; participate in appropriate safety training. Demonstrate commitment to and support of SHE principles and values; champion safety as necessary. Takes ownership for projects or portions of projects as assigned. Perform other duties assigned by management within the generally expected scope of this position. Assist with or perform research as needed. Train regularly on all federal, state and local environmental regulations, requirements and guidelines including, but not limited to, RCRA requirements. Work as a team member with others in Customer Service. Benefits Competitive, market‑based compensation package depending on experience and knowledge. Career development and growth opportunities. Medical / Dental / Vision Insurance. Flexible Spending Account Options. Short Term/Long Term Disability Insurance. Basic and Supplemental Life/AD&D Insurance. 401(k) Incentive Savings Plan. Paid Holidays (Fixed and floating). Paid Time Off and Sick Days. Tuition Reimbursement. Employee Assistance Program. Accident Insurance. Legal Plan. Critical Illness Insurance. Hospital Indemnity Insurance. Legal Plan. ID Theft Insurance. Universal Life. Qualifications Experience in accounting or finance preferred / several years general office experience. Minimum of 3 – 5 years customer service or administrative experience, especially in operations environment. Customer service focus; ability to deal with diverse personalities; negotiation and conflict resolution skills. Knowledge of company processes and infrastructure; ability to locate customer information including contracts; excellent terminal knowledge; experience working with gauging and line activities; experience in product inventory work and confirmation of orders. Good knowledge of customer agreements and contracts; understanding of customer key success factors for products stored with the company; knowledge of customer’s logistic processes for products stored with the company. Experience working with federal, state and local environmental regulations including RCRA desired. Ability to prioritize work; multi-tasking skills; experience performing inventory analysis, time studies, etc.; organizational skills; ability to perform complex calculations using a calculator. Research experience; ability to create solid presentations. Excellent English communication skills including ability to read, write and speak fluently; ability to communicate with transportation workers and co‑workers; good team player. Solid computer skills including Microsoft Office Suite, various email and internet programs and applications, financial software programs, sales/order database systems and other company programs; excellent data entry skills. High school diploma or GED; college courses in Business, Finance or related fields preferred. Day in the Life Core responsibilities include invoicing, pricing integrity checks, recurring charges, customer back‑charges, credits and corrections routing, inventory monitoring, reconciliation, report preparation, tank volume monitoring, product change processing, database updates, training operations, safety practice adherence, project ownership, task assignment compliance, research, regulatory training and teamwork. Salary This job position pays between $27.00-$33.00 per hour. Work Environment Office and terminal employee. Exposure to outside elements with extreme heat up to 104°F (40°C) and cold no less than 15°F (-10°C). Exposure to various chemicals and compounds, including fumes and smells, some hazardous. Possibility of confined spaces and elevated environments. Employees must wear PPE required by location. General office noise may be experienced; louder sounds and vibrations outside. Noise level moderate. All environments are safe with appropriate PPE. Inclusion & Diversity Vopak stores vital products with care. Our commitment extends to all stakeholders, new talent and community. We believe each individual has the right to be treated with respect and dignity, and to work in a professional atmosphere that promotes equal opportunities and prohibits discrimination or harassment on the basis of race, color, national origin, religion, sex, sexual orientation, age, political orientation or trade union membership, allowing everyone at Vopak to develop their full potential. Vopak’s policy is to employ and administer employees without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, citizenship status, or status as a disabled veteran or veteran of the Vietnam Era and in accordance with federal and state civil rights laws. Accommodations If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact View email address on click.appcast.io. #J-18808-Ljbffr