Patient Financial Receptionist

Job Summary:

The Patient Financial Receptionist serves as a liaison between patients and the billing office for TriState Health and upholds the office environment in a smoothly functioning well organized manner. ln addition to maintaining clerical and customer service duties this individuals responsibilities include assisting billers as needed to ensure the timely and accurate completion of bills as well as supporting enhanced billing processes by compiling and providing the necessary information and materials to billers.

Education and Training:

High school diploma or equivalent required; College coursework or degree preferred.

Experience:

Previous experience working in customer service; 1-3 years of experience working in a medical office or similar environment preferred.

Skills and Abilities:

• Demonstrated proficiency with relevant hospital software applications along with standard office
• Equipment and PC software; Experience in operating multi-line phone systems
• Excellent written and oral communication skills
• Familiarity with third-party billing procedures
• Ability to work well both with others and independently
• Excellent organizational skills and the ability to establish priorities effectively
• Exhibits punctuality dependability and flexibility
• Displays friendly demeanor and strong interpersonal and customer service skills

Benefits Overview:

• Paid Time Off
• Paid Sick Leave
• Medical Dental and Vision
• Flexible Health Spending Account and Dependent Care Spending Account
• Retirement - 403(b) with matching contributions
• Employee Assistance Program
• Tuition Reimbursement
• Life Insurance
• Employee Wellness Program

About TriState Health

Learn more about TriState Health

TriState Health is a not-for-profit critical access hospital and medical campus community owned and operated since 1955. As the largest employer in Asotin County TriState remains committed to our mission of caring for the community and ensuring Your Health Is Our First Priority.

Serving an 8-county region in Washington Idaho and Oregon TriState Health continues to receive awards for excellent service to the community such as 2025 Get with the Guidelines Gold in Rural Stroke and 1 of 6 Top Recommended Hospitals in Washington State. TriState proudly promotes a 4:1 nurse to patient ratio with an even lower ratio for critical care patients.

L ocated in Clarkston WA and nestled within the Lewis Clark Valley - a hidden gem found at the confluence of the Snake and Clearwater Rivers and at the mouth of Hells Canyon Americas deepest river gorge. With a mild climate and a four-seasons environment the valley offers a wide variety of year-round family friendly happenings. Spend time boating on the river hiking skiing at nearby resorts savoring delicious wines and cuisines attending sporting events and more! Enjoy life at your pace your way in the beautiful Lewis Clark Valley.

Our Mission: Your Health Is Our First Priority!

Our Vision: Empowered Employees. Compassionate Care. Patients First. Community Always.

Our Values:

• Quality. Through teamwork we strive to continuously improve our quality of care and service.
• Compassion. We are the caretakers of our community and we treat each patient partner and team member with a tender touch and an unparalleled level of care.
• Respect. We create a culture of respect by engaging professional staff who demonstrates respect for each other our patients and their families.
• Collaboration. We seek healthy partnerships both within and outside our walls to build teams that deliver the highest quality of care.
• Innovation. We embrace and integrate new ideas and technology to improve our communitys health and wellness.

Required Experience:

Junior IC