Research and Reference Librarian (Information Solutions Analyst)

Job Summary The WBG Library seeks an innovative, service-oriented, and collaborative professional to serve as a Research Reference Librarian. The ideal candidate must have a proven record of conducting in‑depth research, reference, and market data services to a diverse global audience and be an experienced Research Librarian with broad knowledge of library databases, client service, and technology use including AI in information delivery. Reporting to the Library Research Team Lead, the person will provide scalable solutions to Bank Group staff, work collaboratively with research team members, and support the Library front desk with reference services. Key Deliverables Perform in‑depth research services covering the development sectors and investment industries of the World Bank group. Focus on AI for research. Deliver high‑quality reference and document delivery service. Perform systematic literature reviews. Contribute to peer‑to‑peer learning, collaboration, and knowledge sharing. Main Functions and Responsibilities Conduct research and deliver responses to Library clients in HQ and Country Offices within the specified Service Level Agreements. Work at the Library front desk, support taking daily shifts, answering ready reference questions, and providing document delivery services. Use knowledge of Open Access or academic search engine resources to support Library client requests. Use the Library Case Management System to receive, create cases and respond to clients. Create and publish topical research guides which align with the WBG’s knowledge verticals. Assist staff by delivering research and reports, and help evaluate and validate information, especially data or information generated by AI to advance information integrity in the WBG’s projects and investments. Provide regular reports and statistical analysis to the Research Team Lead. Work effectively as a team member, supporting library services, such as Content and Access Management and Outreach and Promotions teams. Perform big‑data analytics and draw client and business insights from research services, including supporting staff with APIs for their research needs. Respond to company and financial market data‑related questions using tools such as Capital IQ, etc. Contribute to and apply WBG’s body of knowledge for internal and/or external client solutions. Work independently with teams across ITS and within ITSDO. Provide expert professional advice on library and information management, especially in the context of developing countries, including advice on creating digital libraries. Collaborate with external partners in finding and providing relevant information to support WBG business and client country capacity building. Test/pilot library‑related products and provide feedback. Present and train others in library services and resources, when required. Demonstrate the ability to work in, and with, a diverse global workforce. Mentor, motivate and provide direction, guidance, and training to junior team members in carrying out the defined work program. Participate in day‑to‑day development and maintenance of information resources and services. Contribute to the formulation and implementation of library policies, standards, guidelines, and procedures. #J-18808-Ljbffr Flourish Ventures