Residential Building Material Estimator

Job Description

Job Description

Overview

Prepare, review, and distribute estimates for various customers and projects.

Responsibilities

Customer Service

• Acknowledge, greet, and assist customers in a timely and professional manner
• Handle telephone and electronic inquiries efficiently and effectively
• Identify the needs and provide the appropriate level of assistance to the customer
• Effectively research and resolve customer complaints and conflicts

Sales Skills

• Understand the marketplace
• Know product features
• Work to meet prospect customers’ needs
• Effective suggestive and upgrade selling and add on sales
• Effective closing technique
• Quote follow up- quote to order conversion
• Develop a continuous business relationship with our customers and vendors
• Share expertise with others

Estimating

• • Estimate quantities of material to be purchased.
  • Keep open lines of communication with salesperson and customer.
  • Uses expert judgment to interpret codes & standards, design processes, specifications, and drawings.
  • Interpret scope of work statements, specifications, drawing conflicts, ambiguities, and uncertainties.
  • Advises and collects information from other departments on any items pertinent to the development of complete estimates.
  • Ensure estimates are completed within the required timeframe.
  • Contact suppliers and vendors for current prices.
  • Notify customer of discrepancies or error in plans.
  • Visit job sites to gather information as required in order to perform estimates.

Qualifications

• Education/Experience: Bachelor’s degree preferred but not required.  2-3 years of industry and/or estimating experience preferred.
• Language Ability: Effective communication skills both verbally and in writing with individuals inside and outside of the company
• Math Ability: Ability to perform advanced mathematical calculations required to accurately complete assigned tasks.
• Reasoning Ability: Ability to interpret a variety of instructions furnished in written or oral form.  Ability to use sound judgment and problem solving skills to analyze customer needs and to recommend the proper course of action.
• Computer Skills: Proficient keyboard and computer skills including Microsoft office and other Company and discipline specific software applications
• Certificates and License: None are required.