Remote Senior WFM Analyst - Forecast & Capacity Lead
World Education Services, Inc.
New York, NY
- Remote job
World Education Services, Inc. is looking for a Senior Workforce Management Analyst to manage forecasting and capacity planning in their Customer Service department. This remote role is vital for maintaining and improving operational efficiency and improving service levels. The ideal candidate will have extensive experience in workforce management and should be comfortable presenting insights to senior leadership. The position offers an inclusive work environment with a focus on development and community. #J-18808-Ljbffr World Education Services, Inc.
Vacancy posted 1 day ago
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