Assistant Manager

Job Description

Job Description

Description:

Build Your Career with Gills Point S

We're looking for leaders who are passionate about customer service, committed to developing great teams, and ready to grow with a company that values integrity, teamwork, and excellence.

About the Role

We are seeking an experienced Assistant Manager to play a key leadership role in supporting the daily operations of our retail tire and automotive service center. This position is ideal for a team-oriented leader who enjoys developing employees, building customer relationships, and driving business results.

As an Assistant Manager, you'll partner with the Store Manager to oversee sales, customer service, scheduling, inventory management, team development, and overall operational performance. Your leadership will help create an exceptional customer experience while contributing to the continued growth and success of the business.

What You'll Do

• Support the day-to-day operations of a busy tire and automotive service center
• Build strong relationships with customers, team members, and vendors
• Drive sales growth through outstanding customer service and operational excellence
• Assist with employee scheduling, payroll administration, and workflow management
• Monitor inventory levels and support inventory control processes
• Coach, mentor, and develop team members to maximize performance and engagement
• Ensure company policies, procedures, and safety standards are consistently followed
• Analyze productivity, labor, sales, and operational metrics to support business objectives
• Foster a positive, team-oriented culture focused on growth and accountability

What We're Looking For

You may be a great fit if you are:

• Proven at building rapport with customers, team members, and vendors
• Skilled at directing and monitoring daily retail operations
• Results-driven and able to prioritize, delegate, and execute effectively
• Detail-oriented with a strong commitment to process execution and operational excellence
• Passionate about developing yourself and those around you
• Comfortable balancing customer satisfaction, employee engagement, and business performance
• Strong in communication, problem-solving, and decision-making

Qualifications

• Minimum 3 years of automotive, tire, or retail service experience
• At least 2 years of supervisory or management experience
• Experience working in a fast-paced, goal-oriented environment
• Proficiency with computers, POS systems, and business applications
• Ability to establish lasting customer relationships and deliver exceptional service
• Understanding of labor management, productivity metrics, sales performance, and cost control
• Ability to effectively plan, organize, and prioritize work while maintaining high quality standards

Physical Requirements: This position requires frequent standing, walking, bending, kneeling, lifting up to 75 pounds, and safely operating shop equipment while working in a fast-paced environment. Candidates must be able to perform work both inside the shop and outdoors in varying weather conditions while following all company safety policies.

What We Offer

• Competitive compensation
• Stable work schedule
• Paid Time Off
• 401(k) with company match
• Medical, Dental, Vision, Life, Short-Term Disability, Long-Term Disability, and Accident Insurance available after 60 days
• Growth and leadership opportunities within a rapidly expanding organization
• Ongoing training and professional development
• A supportive team environment with clear opportunities for career advancement

If you're a motivated leader who enjoys helping teams succeed, delivering exceptional customer service, and driving business results, we'd love to hear from you. Apply today and become part of the Gills Point S team.