Manager, Patient Access

Position Patient Access Manager Location Harrisonburg, VA Shift First (Days) Responsibilities Oversee operations and success of Registration Services and Patient Financial Services Manage high‑volume areas and drive strategic and financial impact for the organization Coordinate delivery of high‑quality services that meet or exceed customer service expectations Provide leadership and administer human‑resource policies and practices in a multi‑skilled, multi‑functional environment Education Bachelor’s Degree (Required) 3 years of applicable managerial experience may be accepted in lieu of a degree Certification Certified Healthcare Access Manager (CHAM) – required within 12 months of hire Experience Supervisor experience in Patient Access or Patient Accounting – 3 years (Required) Benefits Medical, Dental, Vision plans Adoption, Fertility and Surrogacy Reimbursement up to $10,000 Paid Time Off and Sick Leave Paid Parental & Family Caregiver Leave Emergency Backup Care Long‑Term, Short‑Term Disability, and Critical Illness plans Life Insurance 401(k)/403(b) with Employer Match Tuition Assistance – $5,250/year; discounted educational opportunities through Guild Education Student Debt Pay Down – $10,000 Reimbursement for certifications and free access to CEUs and professional development Pet Insurance Legal Resources Plan Potential annual discretionary bonus based on system and employee eligibility criteria Equal Opportunity Employer Sentara Health is an equal opportunity employer and commits to diversity, inclusion, and belonging. #J-18808-Ljbffr