Remote Quality Assurance Specialist

NexRep LLC

NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts, and SMS contacts from NexRep's independent marketplace contractors. You will identify trends and collaborate with certification and operations teams to ensure client standards are met.

Responsibilities include monitoring interactions, reviewing customer satisfaction, and providing feedback to improve quality scores. The role involves participating in calibration sessions and communicating findings to

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Vacancy posted 17 hours ago

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