Sales Account Manager

Join to apply for the Sales Account Manager role at Ricoh USA, Inc. 16 hours ago Be among the first 25 applicants Join to apply for the Sales Account Manager role at Ricoh USA, Inc. Get AI-powered advice on this job and more exclusive features. The Account Manager (AM) is responsible for solving critical business challenges and cultivating both new and existing customer relationships. This role focuses on understanding the customer’s environment and aligning Ricoh solutions with their mission-critical goals through strategic relationship building with key decision-makers and influencers. Key Responsibilities Business Development Understand the customer’s environment and open new doors with decision-makers and influencers. Generate sales opportunities within new and existing accounts to increase Ricoh’s market share. Identify and solve critical business challenges through research and strategic questioning. Focus on how customers buy, not just what they buy—prioritizing their needs over predefined solutions. Communicate effectively and professionally. Differentiate Ricoh’s value by showcasing how we accelerate digital transformation through storytelling. Articulate the financial impact of customer buying decisions. Develop and deliver compelling presentations both in person and virtually. Qualifications Bachelor’s degree or equivalent experience required. Minimum of 3 years of demonstrated business development experience. Experience in IT and/or software services preferred. Understanding of document workflow solutions and processes is a plus. Foundational knowledge of P&L components. Strong research and analytical skills to support strategic customer conversations. Proven ability to manage multiple accounts with attention to detail. Knowledge, Skills, and Abilities Demonstrated success in using collaboration to build influence. Solid understanding of the solution design process. Brings thought leadership to customer engagements. Outstanding verbal and written communication skills. Proven ability to build and maintain professional relationships with stakeholders. Keeps current with Ricoh’s offerings. Ability to assess customer environments and develop strategies to expand core services. Strong learning agility. Skilled at navigating customer approval processes and building internal advocates. Working Conditions & Physical Demands Primarily office-based with standard lighting, ventilation, and noise levels. Work involves interpreting and applying complex information and data. Minimal physical effort required; mostly sedentary with occasional walking, standing, bending, and light lifting (under 10 lbs). Moderate dexterity required for tasks such as typing and using office tools. Travel required approximately 20%, which may include overnight stays. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Ricoh USA, Inc. by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Disability insurance Get notified about new Sales Account Manager jobs in Baltimore, MD . Annapolis, MD $127,800.00-$183,655.00 1 day ago Maryland, United States $115,000.00-$140,000.00 1 week ago Mortgage Account Executive - Wholesale Division Senior Mortgage Account Executive - Wholesale Division Strategic Account Executive - Political and Advocacy Advertising Bel Air, MD $116,000.00-$133,000.00 1 week ago Maryland, United States $180,950.00-$312,000.00 31 minutes ago Senior Mortgage Account Executive - Wholesale Division Baltimore, MD $50,000.00-$70,000.00 2 weeks ago Maryland, United States $112,828.00-$157,959.00 3 weeks ago Senior Account Manager - Employee Benefits Baltimore, MD $69,000.00-$90,000.00 1 day ago Maryland, United States $116,000.00-$162,000.00 1 day ago Account Executive - SLED (Eastern Territory) Maryland City, MD $280,000.00-$340,000.00 16 hours ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr