Community Engagement Specialist

The Community Engagement Specialist (CES) is a field-based, community-embedded role focused on building trusted, long-term relationships with national, regional, and local organizations serving communities disproportionately impacted by disease. Organizations include, but are not limited to, patient advocacy organizations, community-based organizations, health departments, community health centers, social and civic groups, and faith-based organizations to support engagement across the care continuum. This field-based role is responsible for executing and advancing community engagement across priority advocacy ecosystems, including patient advocacy organizations (PAOs), community-based organizations (CBOs/NGOs), and allied healthcare networks. The CES serves as a trusted field partner and ecosystem connector, responsible for building durable relationships, enabling meaningful engagement, and ensuring community perspectives are reflected in alignment with organizational priorities. The role delivers non-promotional, above-brand engagement and education, while also supporting the structured capture, synthesis, and communication of insights related to access, barriers to care, and community needs. The role serves as a key connector between field engagement and headquarters teams, contributing to consistent, compliant, and scalable execution through established tools, processes, and engagement approaches. Responsibilities and Primary Activities Use data, field observations, and qualitative feedback to evaluate engagement effectiveness and identify opportunities for continuous improvement, including standardized insight capture and reporting approaches Execute community engagement and relationship-building activities aligned to organizational and ecosystem priorities Partner with PI&E leadership in preparation, planning, and integration related to disease awareness, community engagement, and execution Contribute to identification of training and capability needs based on field insights and engagement experience Support field-based segmentation and targeting activities, including execution of tactical engagement plans and tracking against defined objectives Leverage community insights and engagement data to identify trends, unmet needs, access barriers, and opportunities to enhance engagement approaches Utilize established execution resources, including playbooks, tools, and standardized operating procedures (SOPs), to ensure consistency and quality Maintain consistent, bi-directional communication between field engagements and headquarters teams to ensure alignment and visibility of community perspectives Participate in team engagements including meetings, planning sessions, and training calls Ensure all engagement activities comply with legal, regulatory, and non-promotional requirements Utilize approved reporting tools and dashboards to document engagements and support performance monitoring Identify and communicate opportunities to evolve and optimize community engagement approaches and field execution models Required Qualifications, Skills and Experience Minimum Bachelor’s degree required and a minimum of 3 years pharmaceutical/biotech experience -OR- community engagement, patient advocacy, or public health experience Strong project management and organizational skills Strong written and verbal communication skills Demonstrated ability to execute effectively in a field-based role Experience engaging with community stakeholders, advocacy organizations, or related groups Strong cross-functional collaboration skills Experience contributing to health-related, community-based, or engagement-focused initiatives Ability to work independently while contributing to a broader team environment Preferred Experience Experience working with patient advocacy organizations, community-based organizations, or healthcare-related community ecosystems Familiarity with health, access, and community engagement dynamics Experience supporting or facilitating educational or community-based engagements Experience contributing to training, onboarding, or team capability development Familiarity with agile or evolving field engagement models Compensation and Benefits The salary range for this role is $142,400.00 - $224,100.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. Eligibility and Working Conditions Location: This role covers IL, IN, & WI. Candidates must reside within the territory. Ability for travel up to 50% within the territory. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 50% Flexible Work Arrangements: Remote Shift: Not Indicated Valid Driving License: Yes Hazardous Material(s): n/a Recruitment and Equal Opportunity Information We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. Learn more about your rights, including under California, Colorado and other US State Acts. Application Deadline and Post Details The application deadline for this position is stated on this posting. Job posting end date: 09/7/2026. Legal and Miscellaneous San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance. Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. #J-18808-Ljbffr