Customer Service Specialist

Customer Service Rep Domino's Pizza in Louisville, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at our 11517 Shelbyville Rd. location. As a key member of our front-line staff, you'll play a crucial role in ensuring our customers have a great experience with every interaction. Answer phone calls and take customer orders accurately and efficiently Prepare and make pizzas according to company standards and customer specifications Process cash and credit card transactions Provide exceptional customer service, addressing inquiries and resolving issues promptly Maintain a clean and organized work environment Collaborate with team members to ensure smooth operations during busy periods Assist with various cleaning tasks as needed Handle and lift items weighing up to 25 lbs. Qualifications Strong communication skills with the ability to interact professionally with customers and team members Flexibility to work various shifts, including weekends and holidays Ability to follow directions and adhere to company policies and procedures Basic math skills for handling cash transactions Physical ability to stand for extended periods and lift up to 25 lbs. Positive attitude and friendly demeanor Team player mentality with a willingness to assist colleagues as needed Ability to work efficiently in a fast-paced environment Strong attention to detail and organizational skills Previous customer service experience is a plus, but not required Food handling experience is beneficial, but training will be provided Note: Applicants must be able to pass a pre-employment drug test and criminal background check.