Credit Balance Refund Clerk

Credit Balance-Refund Clerk II - Collector

Hybrid Remote after 90 day training in house - Base salary plus bonus!

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Position Responsibilities:

• Reviews and corrects the credit balances report daily.
• Facilitate refund processing and communicate with Accounts Payable on an as-needed basis.
• Checks the refund requests made by our vendors as needed.
• Adjusts accounts accurately according to contractual agreements
• Requests refunds for insurances or patients when there is an overpayment
• Moves balance within the different accounts buckets in the Star system daily
• Refers accounts to appropriate areas if additional follow up is required when needed.
• Contacts insurance companies for additional information as needed.
• Maintains insurance and patient pending refunds list up today.
• Ensures that the number of account with credit balance over 60 days not exceed 20% of the total number of accounts with credit balance; and the total dollar amount of the entire ATB not exceed one day average of daily gross patient revenue.

Qualifications:

• High School graduate or equivalent level of training.
• One year prior Hospital/Business Office or Collections experience preferred

Benefits:

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs. Our robust employee benefits package includes:
• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!