Business Support Coordinator

Job Description

Job Description

Business Support Coordinator Orlando, FL Type: 12-month contract Contractor Work Model: Onsite Monday – Friday Hours: 40.0 Responsibilities

• Support field personnel with inventory management and auditing processes related to technology, office supplies, and other assets within the Field Service Building.
• Manage audits to ensure technology received from outages, including MiFi, iPad, and cases, are in working order and up to date with the latest iOS before outage season.
• Maintain proper charge levels for iPads and collaborate with team members to document and track serialized inventory accurately.
• Manage inventory levels and master sheets for CORE cases, ancillary items, MiFis, Starlinks, tech boxes, clothing, hard hats, and general office supplies in the Field Service building.
• Prepare technology audits before or after outage seasons; locate lost or missing items; order replacements; categorize items; and update master sheets.
• Coordinate with vendors and upper management to revamp the webstore owned by Outage Services, including vendor negotiations and ensuring webstore accuracy.
• Assist with outage documentation, uploading data, forecasting inventory, and supporting webstore survey reports.
• Provide support to the Outage Support team by scanning outage documentation, uploading external drive data, and creating final reports using Excel and macros.
• Establish and maintain min/max inventory levels for office supplies, utilize technology for reporting, and participate in departmental initiatives.
• Support onboarding and training of new hire field personnel regarding technology, document control, and organizational procedures.
• Participate in training, adhere to safety policies, and support continuous process improvement efforts.
• Perform other duties as required, including overnight travel less than 10%.