Inside Sales Manager

Inside Sales Manager

Remote

About Tekmetric

Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.

Officially founded in Houston in 2017, Tekmetric has grown from a single shop's vision to the industry's leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset. But we're not just building software. We're building a movement. We're empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.

Come build with us. Join the journey. Shape the future of auto repair.

Working the Tekmetric Way

At Tekmetric, we're building a culture where winning matters - not for ego, but because when our customers win, we win together.

We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you'll feel right at home here.

We're direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager's). This is a place for builders, not bystanders.

Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you're driven by meaningful work and real results, it's deeply rewarding. You'll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you'll thrive. If that energizes you, we can't wait to meet you.

At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.

What Is Inside Sales At Tekmetric

We've built a team of passionate sales people that service inbound demand, qualify, work, demo, follow up with, and close net new business. This team has been the backbone in driving the growth of our customer base and revenue by helping shop owners who are looking to transform their businesses.

Our inside sales team is responsible for:

• Signing up new customers to the Tekmetric platform and its addon products and services.
• Servicing inbound demand from the time it enters the funnel all the way to close with a high level of activity (phone calls, emails, meetings, etc).
• Serving as a primary point of contact for potential customers as they interact with Tekmetric on their buying journey (i.e. introduction to our platform, booking demos, follow-ups after demo, etc…).
• Learning and transferring expert-level product knowledge on Tekmetric's suite of products and service offerings.
• Maintaining and refining information about prospects, shop locations, and deals/opportunities in our CRM.
• Providing useful details to other members of the sales and support teams so they can deliver a tailored customer experience.
• Collaborating and keeping active lines of communication with other company-wide roles that play a part in the customer journey.
• Ensuring all potential customers receive exceptional service from start to finish.

What You'll Do

• Continuously build, train, and mentor a team of sales people to meet and exceed 100% of quota.
• Work with sales leadership to define, track, and report on key performance indicators for your team.
• Collaborate with Marketing, Sales, and Customer Success to build, update, and maintain workflows that enable your team to effectively grow our sales pipeline, engage with prospects, and ultimately help our team close more deals.
• Interview, hire, and train new members of your team.
• Meet regularly with your team to share feedback, provide coaching, and work with our operations team to consistently improve business processes that increase team performance.
• Manage team-level activities in our CRM.
• Share insights with other sales leadership counterparts to continue to optimize our team and scale our operations.

This is an exciting and rewarding role for someone who wants to develop their career in sales management. There are many opportunities for career development and progression.

What You'll Bring

• Minimum of 3 years of sales management experience with a total of 6 years or more of progressive sales experience. (B2B SaaS experience preferred)
• Experience and expertise using and building workflows in a CRM system (Salesforce preferred)
• Strong and clear communicator - especially around planning, tactics and execution.
• Proven track record of hiring and ramping your salespeople to quota
• Proven and demonstrated experience successfully coaching sales people
• Exceptional listening skills and empathy
• A strong sense of ownership and accountability
• Ability to manage your team remotely. Depending where you're located, you may be managing folks in person as well as remotely. Comfort to do both is preferred.

Who You Are

• Successful candidates will also demonstrate many of the characteristics that our core values represent:

Build things that matter.

• You have a love of building something new or improving on current processes and care about making a positive difference.

We're all entrepreneurs.

• You love learning new things and are comfortable working in a startup-like, dynamic environment -- moving quickly, even in the face of ambiguity. You are a self-directed leader who can jump in, structure their own work, and figure out how best to execute a plan yourself and with others. At Tekmetric our leaders are all players and coaches.

Yes before no.

• You keep an open mind and are excited about new ideas and helping others actualize their ideas. You are intellectually curious and analytical in a strategic context.

We matter to each other.

• You care about people and see the success of one is success for us all. You are a highly ethical individual with unquestioned integrity and the experience, confidence, and stature to protect confidential information in a growing company.

Why You'll Love Working With Us

Health & Wellness That Have You Covered:

• Enjoy the flexibility of remote work
• Competitive base salaries that reflect your value.
• Generous Paid Time Off, because we know you do your best work when you're well-rested.
• Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
• Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
• Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.

Investing in Your Future (and Present):

• 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
• Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
• Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
• After one year of employment, enjoy a $300 home office setup bonus to help