Entry-Level Service Desk Analyst - Frontline IT Support
CREO
CREO is seeking a dedicated Help Desk Support professional to provide first-level support for clients in the Life Sciences industry. This role involves handling support requests via phone, chat, and email while ensuring exceptional client experiences and interaction. The ideal candidate will have 1-2 years of experience, excellent communication skills, and a Bachelor's degree. Familiarity with Microsoft 365 and experience in Healthcare or Life Sciences is preferred. Knowledge of troubleshooting and technical support is essential. #J-18808-Ljbffr CREO
Vacancy posted 18 hours ago
Similar jobs that could be interesting for youBased on the Entry-Level Service Desk Analyst - Frontline IT Support in Durham, NC vacancy
$38k - $62k
HCLTech is seeking a Clinical Support Service Desk (L1) member to support clinical and patient-facing systems. You will be the primary contact... ...role requires strong experience in Service Desk or Clinical IT Support, with a solid understanding of ITSM processes. The position...Suggested- ...OVERVIEW This person is responsible for providing first-level support for all incoming service desk support requests via phone, chat and email, supporting... ...Assign tickets for escalation or resolution related IT groups QUALIFICATIONS, SKILLS, AND EXPERIENCE ~1-2...Suggested
Creo
Durham, NC18 hours ago $22 - $28 per hour
...Remote - Nationwide, United States Service Desk Analyst 3rd shift: 1am – 10am CT... ...RESPONSIBILITIES : Customer Support & Incident Resolution: Provide first-line IT support through phone, email,... ...Communication: Maintain high levels of customer service 24/7/365 (multiple...SuggestedHourly payFull timeWork experience placementRemote workShift workNight shiftAfternoon shiftWorld Wide Technology
Durham, NC2 days ago- Creo Inc in Durham, NC is seeking a motivated individual for a support role in the Life Sciences industry, providing first-level service desk support via phone, chat, and email. Your key responsibilities include managing incoming support requests, triaging and creating...Suggested
$90k - $154k
...QA, Support, Analyst, or PM? Your Fastest Tech Switch Is Closer Than You Think. If you've worked in QA, business analysis, support,... ...I'm hired." SynergisticIT supports hiring pipelines for entry-level software programmers, Java full stack developers, Python/Java...Entry levelFull timeSynergisticIT
Durham, NC4 days ago- ...all phases of Waterfall, Agile, and Hybrid projects and for delivering documentation and artifacts that provide exceptional value to the DIT-Transportation internal and external stakeholders. Business analysts collect and analyze data for potential business expansion....Work at officeLocal area2 days per week1 day per week
My3Tech Inc
Durham, NC2 days ago $81.6k - $121k
A leading technology company is seeking an IT Engineer for entry-level positions in Morrisville, North Carolina. The role involves participating in planning, development, and delivery of IT systems. Candidates are expected to have a Bachelor's or Master's degree and should...Entry level$19 - $21 per hour
...Help Desk Support Technician ID 2026-3515 Job Locations... ...will function as a Customer Service Representative (CSR). The candidate... ...requests, following priority levels as defined in the Standard... ...routers. Minimum of one year of IT call center support...Hourly payFull timeTemporary workFor contractorsWork at officeLocal areaFlexible hoursDecision Point
Durham, NC1 day ago- ...Tier III Help Desk Analyst NC FAST requires the services of a Tier III Help Desk analyst to assist with production support analysis and resolution of escalated Help Desk tickets. This... ...system. This role also requires a high level of customer experience, and is not a hardware...
Cardinal Integrated
Durham, NC4 days ago - ...Help Desk Analyst Arete Technologies, Inc. offers a set... ...Consulting and Outsourcing services, bridging the gap... ...experiences of over 30 years in IT Consulting and Staffing... ...Application/Production Support Help Desk Analysts to... ...someone who has a high level of customer experience...Work at officeLocal areaWorldwide
Arete Technologies Inc
Durham, NC4 days ago - ...Senior Analyst – Operation Management This is a role for a Senior... ...and managing an incident in support of the best customer... ...related experience in Financial Services with proven understanding of... ...confidence working with all levels of management; excellent written...Work experience placement
Samprasoft
Durham, NC18 hours ago - ...mandate of building and maintaining modern SharePoint collaboration services for NCDOT customers. Must have extensive experience building... ...to work directly with business customers to gather requirements, facilitate testing, and triage/support user and system issues....Work at officeLocal area
My3Tech Inc
Durham, NC4 days ago - ...evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible... ...as the liaison between the customer, sales representatives, service department and manufacturing. Responsibilities:...Work at officeRemote workShift work
Becton Dickinson & Company
Durham, NC1 day ago - ...to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple’s products and services. You deliver exceptional service and empower customers to get the most out...Local areaRelocationNight shift
Apple
Durham, NC18 hours ago - ...Role – Service desk Analyst Location – Morrisville, NC Job Description Provide first-level technical support via phone, email, chat, or ticketing tools (Jira / ServiceNow).... ...–5 years in a Service Desk or in an IT Support role. ~ Strong knowledge of...
E-Solutions
Morrisville, NC6 days ago - ...Help Desk Analyst Location: Research Triangle Park, Durham NC Duration: 6 Months Responsibilities... ...working in a Application/Production Support based (not hardware) help desk... ...5 Years Working knowledge of Social Services and Medicaid programs and systems. - Desired...
Software Technology Inc
Durham, NC4 days ago - ...Role- Service Desk Analyst - Proficiency in French language Location: Morrisville... ...in French language to support a French Service Desk and... ...ticket routing and escalation to Level 2 and Level 3 support.... ...interruptions. Analyzing IT incident reports and questions...
E-Solutions
Morrisville, NC1 day ago - ...Enterprise Program Support Support enterprise program support, including: development of PPT presentation and other executive reporting; meeting facilitation and action tracking; project management reporting. Minimum qualifications: ~5+ years of professional...Work experience placement
RIT Solutions
Durham, NC4 days ago - ...Help Desk Analyst Tier 3 Application/Production Support Lo We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL...Local area
Tech Marketing
Durham, NC4 days ago - ...the Job Class The Device Support Analyst provides remote and on-site support... ...with the appropriate Duke IT technical resource to... ...and Responsibilities of this Level Level 1 Under direct supervision... ..., in accordance with service level agreements. Research...For contractorsWork at officeRemote work
Duke Clinical Research Institute
Durham, NC2 days ago - Company Description We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. Our company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all...Local area
$38k
...highly talented and self- motivated Clinical Support Service Desk (L1) to join it in advancing the... ...experience in Service Desk or Clinical IT Support roles Solid understanding of ITSM... ...offer transparent communication with senior-level employees, learning and career...Local area- ...technology solutions provider is seeking a Tier 3 Application/Production Support specialist for their Durham, NC location. This role requires... ...environment with opportunities to enhance technical skills and contribute to various projects. #J-18808-Ljbffr US IT Solutions Inc
$88.4k - $132k
NetApp is seeking an entry-level IT Engineer to join their team in Morrisville, North Carolina. In this role, you will participate in the planning, development, verification, and delivery of various IT systems. Ideal candidates should possess excellent communication skills...Entry level$49.15 per hour
...Lab Support Senior Engineer Total Talent Solutions is now hiring a Lab Support Senior... ...using Infrastructure as Code and shared services models. Support Agile Scrum and Scrum at... ...got your back. Whether you're looking to level up, switch gears, or just get to work fast...Hourly payWeekly payFor contractorsLocal areaImmediate startStaffmark
Durham, NC1 day ago$79.6k - $131.3k
...Summary: As a Technical Support Engineer (TSE), you will deliver... ...demonstrate strong customer service skills and the ability to deliver... ...to end users with varying levels of technical expertise. The ideal... ..., Teamviewer, RDP, etc…) or IT support experience. Work...Hourly payWork at officeLocal areaFlexible hoursShift workBecton Dickinson & Company
Durham, NC4 days ago- ...This role specializes in performing and enabling technical support for IBM Content Manager OnDemand. Successful candidates will provide... ...client satisfaction. Partner with other support teams and service units to provide seamless problem resolution that lead to delightful...Remote workWorldwide
IBM
Durham, NC5 days ago - ...looking for an accomplished Systems Reliability Engineer (SRE) to support our Enterprise accounts, build and maintain strong customer... ...Designated Support Engineering (DSE) team is a value-added service that drives successful business outcomes for our customers,...Work experience placementWork at officeRemote workWorldwide3 days per weekWeekday work
Nutanix
Durham, NC4 days ago - ...Join Our EMEA Technical Support Team at Nutanix Are you a highly skilled and customer-focused technologist with expertise in Virtualization... ...partners Test new features and tools to improve product serviceability Deliver excellent support experience to customers Stay...Work at officeRemote workWorldwide3 days per week
Nutanix
Durham, NC1 day ago - ...HelpDesk Engineer We(US IT Solution) are focused on imparting... ...effective business staffing services through high level cost effective solutions. We... ...operations and maintenance support team responsible for... ...resolved by front line Help Desk staff by diagnosing the root...
Tech Marketing
Durham, NC24 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Entry-Level Service Desk Analyst - Frontline IT Support. Be the first to apply!
Related searches
- technical support assistant Durham, NC
- technical analyst Durham, NC
- IT assistant Durham, NC
- help desk assistant Durham, NC
- IT support technician Durham, NC
- operations support technician Durham, NC
- desktop support analyst Durham, NC
- support analyst Durham, NC
- technical associate Durham, NC
- support technician Durham, NC