HR Operations Generalist

Who are we? Buyers Edge Platform stands at the forefront of revolutionizing the food service industry through technology, purchasing power and partnerships. We are dedicated to empowering stakeholders across the entire foodservice ecosystem (operators, distributors, manufacturers) with efficiency and unprecedented visibility. With a diverse portfolio of over a dozen brands, our mission is clear: to reduce costs, streamline the foodservice supply chain, and propel the industry from manual to automated. Today, we are one of the largest players in foodservice, with over 200K operator locations across North America and over $50 billion of aggregated spend volume. Our commitment to food service excellence is proven in four distinct areas of value: Digital Procurement Network, Fresh Solutions, Supply Chain Management, and Software. Buyers Edge Platform is not just a provider – we are a strategic partner on the journey towards a more efficient, connected, and automated future for the foodservice industry. This role will be hybrid based out of our Waltham, MA office. We are unable to provide sponsorship for work authorization for this role. This is a hybrid role that sits at the intersection of HR operations and HRIS administration — and it reflects where our People team is headed. We are mid-implementation on Darwinbox, our new HRIS platform, with a Phase I go-live in September 2026 and Phase II in December. As we move through implementation and into optimization, we need someone who can both manage day-to-day HR generalist work and take meaningful ownership of the platform. This role will start with a balanced split between generalist responsibilities and HRIS support, and naturally evolve toward HRIS administration as Darwinbox goes live and transactional work shifts to employee self-service. It is an opportunity to grow with a platform, shape how it operates, and have real impact on a People team supporting a complex, multi-division business. What You’ll Do HR Generalist Responsibilities Provide Tier 2/3 HR support to employees and managers across multiple business units, serving as a reliable and knowledgeable point of contact for HR matters Process employee lifecycle changes including new hires, transfers, promotions, compensation adjustments, and terminations with accuracy and timeliness Partner closely with HRBPs on employee relations matters, performance management, and talent review processes; ensure cases are triaged accurately, documented consistently, and resolved efficiently Support HRBPs with data pulls, reporting, and HRIS workflows that inform their work with business unit leaders Support payroll processing in partnership with the Finance team and ADP Workforce Now Ensure compliance with federal, state, and local employment laws; support audits, I-9 administration, and employment verifications HRIS Administration & Implementation Support Support the Darwinbox implementation through Phase I and Phase II go-lives, and own ongoing system administration post-launch including configuration, workflows, business processes, and organizational structures Maintain data integrity across HR platforms through regular audits, quality reviews, and governance practices that meet privacy and security requirements Manage system integrations including ADP Workforce Now, ensuring accurate and timely data exchange; troubleshoot issues in partnership with Payroll, IT, and TA Build and maintain HR dashboards and reports; produce recurring and ad hoc analytics related to headcount, turnover, hiring, retention, and demographics Serve as the internal Darwinbox subject matter expert; document processes, maintain SOPs, and deliver end-user training Identify and implement opportunities for automation and process improvement to enhance the employee and manager experience Required Qualifications Bachelor's degree in Human Resources, Business Administration, or a related field. 3–7 years of progressive HR experience in a Generalist, HR Operations, People Operations, or HRIS-focused role with meaningful exposure to both Hands‑on experience administering an HRIS platform including configuration, workflows, and reporting Experience supporting employee relations, performance management, and general HR programs Strong understanding of HR processes, employment law, and compliance requirements across multiple states Advanced proficiency in Excel and reporting tools; experience building and analyzing workforce metrics and dashboards Must be able to work 4 days a week from our office in Waltham, MA. Experience working in fast‑paced and dynamic organizations Strong problem solving ability Preferred Qualifications Experience with Darwinbox, ADP Workforce Now, Workday, UKG, BambooHR, or similar platforms; ADP Workforce Now experience strongly preferred Experience supporting an HRIS implementation, system migration, or integration project; Darwinbox experience a plus but not required Experience supporting multi‑state or global employee populations Experience with HR data governance and reporting best practicesExperience supporting M&A integrations or high‑growth, multi‑division organizations Proficiency with ticketing or case management tools such as JIRA Service Desk SHRM-CP, SHRM-SCP, PHR, or similar HR certification Success in This Role In your first year, you will: Land as a trusted resource for employees, managers, and HRBPs across multiple business units Play an active role in bringing Darwinbox Phase I and Phase II across the finish line, contributing to a successful go‑live and a smooth transition for the team Take ownership of Darwinbox post-launch — keeping data clean, workflows running, and the system evolving as business needs change Establish yourself as the internal HRIS subject matter expert, supporting adoption and building confidence in the platform across the organization Build meaningful workforce reporting and dashboards that give leadership reliable, actionable insights Identify and deliver process improvements that reduce manual work and improve the experience for employees and managers What's In This For You Great benefits from day one. We offer medical, dental, vision, FSA, company‑paid life insurance, and more—plus a 401(k) with company match. Grow with us. Enjoy strong training, development, and competitive pay. Work‑life balance. Our flexible PTO policy lets you take time when you need it—no accrual required. We welcome all. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy‑related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. #J-18808-Ljbffr Socket.dev