Restaurant General Manager

Five Guys Manager

Leadership, high energy, enthusiasm, integrity, work ethic, and success; these words describe a perfect Five Guys' Manager! Five Guys is not only about serving people perfect food but serving our customer the perfect experience. We have three simple goals: PERFECT food, AMAZING customer service and a sparkling CLEAN restaurant! Arizona FGB is a franchisee of Five Guys in the Arizona market. FGB currently operates 32 Five Guys restaurants in Arizona, California and Nevada. Our goal is to grow and operate over 100 restaurants in the next four years.

General Managers: The General Manager (GM) plays a key role in the Five Guys operations. GMs are the leaders and operators of our company. GMs are trained to be experts in all positions within the restaurant. All activities of the GM are expected to be consistent and supportive of their restaurant's business plan, P&L, and Arizona FGB policies.

Compensation: Base Pay: $65,000/year Potential GM Bonus: $10,000/annually 401K: 4% Company Match (after 1,000 hours met) Benefits: Medical, Dental & Vision

Total Guest Satisfaction: Ensures that the restaurant they are assigned to consistently delivers the highest quality products, service and cleanliness possible. Evaluates their restaurant's Quality, Food Safety, Service, and Cleanliness every day. Provides regular feedback and coaching to their team members on areas that need improvement. All activities and decisions are completely focused on and driven by the guest's needs.

Training and Development: Continuously works to improve the skills, knowledge, and moral of all employees within their supervision. Ensures all employees receive the necessary training and support to perform their duties to Five Guys and Arizona FGB expectations. Treats all employees with dignity and respect; creates an environment where the entire restaurant team does the same and empowers team members to succeed. Trains, coaches, and provides regular performance feedback (both positive and corrective) to motivate and improve the performance of all employees.

Effective Business Management: Works to maximize the financial performance and profits of the restaurant under their supervision. Develops and executes business plans: (key elements include financial responsibilities, labor and food planning, P&L budgeting, and local store marketing) to attain restaurant results.

Requirements: High school diploma or work experience equivalent. Excellent verbal and written communications skills; is capable of communicating effectively with guests and employees. 2 to 3 years minimum in General Management position. Preferably restaurant experience including full service, fast casual or quick service restaurants. Must have a telephone or other reliable means of communicating with all employees; must be accessible 24 hours a day, 7 days a week. Must maintains an open-door policy with all employees. Basic knowledge of computers. High sense of urgency; self-motivator. High level of team building skills. Ability to work the hours necessary to manage and operate the business effectively; able to work a minimum of 48 hours per week. Able to work flexible hours necessary to manage and operate the restaurant effectively. Ability to stand for 10-12 hours at a time. Ability to lift 50 pounds at a time.