Contracted Services Coordinator

Select how often (in days) to receive an alert: 584139 Charlotte. Nc, US CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us? Pay Range: $22.53 - $28.17 YOUR ROLE Are you known for your customer service skills? Are you passionate about driver safety? If so, we have an opportunity that would allow you to coordinate all aspects of driver training, retention, safety, truck equipment and document collection. WHAT ARE YOU GOING TO DO? Assist CEVA Line Haul Recruiters with recruiting efforts via local communication of incentives, programs, etc. with ICs and/or potential driving candidates. Assist with Driver Qualification process via local communication with ICs and/or their subcontractors to follow up on outstanding items required for onboarding or follow up to ensure the Qualification process continues progressing in a timely manner. Promote driver retention by interacting with drivers, assisting with any on-line driver trainings, listening and documenting driver’s feedback, oversight and assistance of any concerns, surrounding pay, safety performance and any other issues, as well as recognizing positive behaviors (safe driving, excellent customer service, etc.). Encourage safety awareness by assisting the Regional Fleet Safety Manager by promoting safe driving, educating on safety regulations and any other available safety programs. Oversee and document equipment concerns including yard check inventory for operations management review. Assist as needed with obtaining operational files for drivers including vehicle information, inspection, maintenance reports, DOT compliance and other pertinent information. Coordinate the paperwork flow between the driver, fleet managers, recruiting, Fleet Safety, Ground Regulatory Compliance, Change of Status Department, etc. regarding any driver/truck compliance documents, paper logs (if applicable), Electronic Logging Devices (“ELD”), bills of lading, settlement paperwork, safety accident/incident forms and any other compliance performance forms. WHAT ARE WE LOOKING FOR? Education and Experience: High School Diploma or GED. Minimum 3 years related experience; Minimum 3 years industry experience, preferred. Working knowledge of DOT compliance, safety awareness, state and federal regulations and company policies and procedures. Previous driver customer service and/or operations experience. Skills: Basic proficiency in Microsoft Office, internet, web-based and job specific software applications, copy and scanning. Accurate typing skills and/or data entry skills. Ability to add, subtract, multiply and divide using units of U.S. currency, weight, volume and distance measurements. Characteristics: Responds promptly and professionally to driver needs and solicits driver feedback to improve performance. Analyzes complex problems and develops alternative solutions. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career. CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment. EEO STATEMENT CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. RECRUITMENT NOTICE Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: View email address on click.appcast.io. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. BENEFITS SUMMARY Outstanding benefits for employee and family including multiple health plans (company contribution to health savings account), prescription, dental and vision coverage. Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan. Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identity theft & legal plan. 401(k) with company match. Flexible Paid Time Off programs including company paid holidays. Tuition reimbursement program. #J-18808-Ljbffr American President Lines