Bilingual Office Manager

Bilingual Office Manager

Location: East Bronx, NY

Schedule: Full time, on site, Monday through Friday, 8:30 a.m. to 5:00 p.m.

Salary: $80,000 to $90,000 annually, plus potential discretionary bonus

Position Overview

An established commercial cleaning and building maintenance company is seeking a fully bilingual English and Spanish Office Manager to support a busy operation.

This role combines daily office administration with responsibility for maintaining accurate records, managing administrative workflows, and keeping proposals, work orders and timekeeping information moving. The ideal candidate understands how information connects across the business, identifies discrepancies, and follows through without repeated reminders.

The office experiences frequent interruptions from phone calls, employee questions and changing priorities. Success requires excellent organization, strong computer skills, attention to detail and the ability to return to unfinished work without losing track of it.

Key Responsibilities

• Manage daily office functions, including phones, email, correspondence, filing and scheduling.
• Maintain work order and job tracking systems, ensuring information is accurate and pending items receive timely follow-up.
• Prepare proposals using established templates and information supplied by management.
• Track proposals through approval and connect accepted proposals to the corresponding work orders.
• Review employee time records, resolve discrepancies with management, and help prepare payroll information.
• Coordinate replacement coverage when employees call out and escalate unresolved staffing needs.
• Support employee applications, onboarding paperwork and training records.
• Order and track office and operational supplies and reconcile purchases with invoices.
• Prepare reports and other administrative documents.
• Communicate professionally with employees, clients and managers.

Qualifications

• Fluent spoken Spanish and strong spoken and written English are required.
• Experience managing administrative work in a busy office with competing priorities.
• Strong attention to detail and the ability to recognize missing or inconsistent information.
• Proficiency in Microsoft Word, Excel and Outlook.
• Ability to learn new software and take ownership of administrative tracking systems.
• Experience supporting timekeeping or payroll preparation.
• Strong follow-through, problem-solving skills and professional judgment.
• Willingness to handle routine reception and administrative tasks alongside broader office responsibilities.
• Property management or another demanding service business background may be helpful. Direct industry experience is not required.
• Reliable attendance and punctuality for the daily on-site schedule.

Compensation and Benefits

• Annual salary of $80,000 to $90,000.
• Potential discretionary performance bonus.
• Medical insurance with a 50% employer contribution toward individual coverage.
• Paid vacation, holidays and sick days.
• A 401(k) plan without an employer match is being established.