Studio and Retail Store Manager

The Studio & Retail Store Manager oversees day-to-day office operations, provides administrative support across teams, and manages our on-site photo studio rentals and retail outlet. This role is ideal for someone who is proactive, detail-oriented, great at multitasking, and passionate about keeping operations running efficiently.

What You’ll Do

Photo Studio Management

• Manage the studio booking calendar, inquiries, tours, quotes, and listings on rental platforms (e.g., Peerspace, Giggster)
• Prepare rental agreements and collect certificates of insurance, waivers, and deposits
• Process rental payments, invoices, and refunds, and coordinate reconciliation with Accounting
• Serve as on-site contact for rental clients, including check-in, access, load-in/load-out, and turnover
• Maintain studio equipment inventory and arrange repairs and purchases
• Enforce studio policies and coordinate bookings so they don’t conflict with internal shoots or warehouse operations
• Track and report monthly studio revenue, utilization, and expenses

Retail Outlet Management

• Oversee daily retail operations, including opening and closing procedures
• Receive, stock, and organize retail inventory
• Manage POS transactions, cash handling, returns, and daily sales reconciliation
• Deliver excellent customer service to walk-in customers
• Coordinate retail events, sample sales, and promotions across teams

Office & Facilities Management

• Maintain an organized, clean, safe, and welcoming office and warehouse space
• Manage office supplies, equipment, inventory, mail, and packages
• Coordinate facilities contractors, vendors, and on-site service visits (IT, maintenance, etc.)
• Obtain vendor quotes, support vendor contracts, and communicate maintenance needs with building owners
• Keep the office compliant with health and safety regulations (Cal/OSHA, fire code, emergency procedures)

What You’ll Bring

• Associate’s degree or equivalent experience (bachelor’s preferred)
• 3–5 years of office management, facilities, or operations experience
• 3+ years of client-facing experience in hospitality, events, rentals, retail, or customer service management
• 3+ years of project management experience; PM software experience preferred
• Strong scheduling skills across multiple calendars, bookings, vendors, and events
• Proficiency in Microsoft 365 (especially Excel) and Google Workspace
• Experience with vendor contracts, budgets, or invoicing
• Excellent written and verbal communication skills
• Sound judgment, discretion with confidential information, and the ability to work independently

Nice to Have

• Experience operating a photo studio, production space, or creative rental venue
• Retail or POS experience
• Forklift certification

Schedule & Physical Requirements

• Flexible schedule, including occasional early-morning, evening, and weekend hours for studio bookings and events
• Ability to lift up to 50 pounds and to stand, walk, bend, and reach for extended periods