Assistant Manager- Service Delivery
Toyota Tsusho Systems
Assistant Manager, Service Delivery
Founded in 2011, Toyota Tsusho Systems US, Inc. (TTS-US) is a Toyota group company, that develops IT solutions wherever global businesses operate. Transforming into a technology and mobility company, TTS-US with its 8 TTS affiliates worldwide is establishing a secure and resilient Toyota global value chain. The creative capacity to forge such limitless business opportunities is one of the strengths of Toyota Tsusho Systems.
We are seeking a highly motivated and experienced Assistant Manager, Service Delivery to join our Cybersecurity team. This role plays a critical role in delivering product security services within the automotive cybersecurity domain. This position begins as a player-captain, gaining hands-on experience with processes, quality standards, and KPIs for the successful delivery of Requirements Validation projects to OEM customers. The role involves managing day-to-day activities, ensuring timely delivery of high-quality work products, and providing guidance to team members.
As the role evolves, the Assistant Manager, Service Delivery will lead the launch and delivery of advanced cybersecurity services. This role will contribute to the conceptualization, design, development, and execution of new cybersecurity offerings, while managing a team of technical resources to achieve operational excellence.
In addition, the Assistant Manager, Service Delivery, may assume line management responsibilities for Toyota Tsusho Systems US, Inc. (TTS-US) resources deployed across customer projects. This includes onboarding and offboarding, performance management, customer relationship management, and handling escalations to ensure smooth service delivery.
Toyota Tsusho Systems- The Assistant Manager, Service Delivery role plays a critical role in delivering product security services within the automotive cybersecurity domain. This position begins as a player‑captain, gaining hands‑on experience with processes, quality standards, and KPIs for the...Suggested
$54.07k - $65.93k
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