Global Conferencing & Events - Program Transformation & Event Technologist

Overview The Program Transformation & Event Technologist Director is a critical role within Global Conferencing & Events (GCE), responsible for leading the Firm’s event technology strategy, attendee data management, and process transformation initiatives. This role ensures that the GCE platform is scalable, standardized, and aligned with the Firm’s operational, financial, and experience objectives. The Director will serve as the lead Event Technologist, driving integration across core systems while enhancing data visibility, operational efficiency, and the attendee experience. Responsibilities Serve as the lead Event Technologist and Cvent Administrator, owning and optimizing the global event technology ecosystem across GCE, including Cvent, Concur, and Amex GBT, ensuring seamless integration, data integrity, and scalable platform governance. Lead end-to-end attendee data strategy and management, establishing standardized governance, reporting frameworks, and leveraging platforms to drive actionable insights and operational decision‑making. Provide primary oversight for complex events requiring advanced registration builds, attendee hubs, and on‑arrival management, ensuring a seamless and high‑quality attendee experience. Lead the transition and integration of an expanded global book of work onto the GCE platform, standardizing tools, processes, and data structures to support increased scale, complexity, and managed service delivery. Drive event lifecycle process optimization, redesigning workflows from registration through post‑event closeout to improve efficiency, enhance the attendee experience, and reduce manual intervention through automation and standardized SOPs. Re‑engineer financial processes across the event lifecycle, including expense tracking, reconciliation, and closeout, enabling timely settlement, improved visibility into spend, and alignment with firm controls and policies. Partner with strategic vendors and internal stakeholders to align technology, data, and processes, ensuring successful adoption of the operating model. Qualifications Bachelor’s degree required; advanced degree preferred. 3+ years of experience in event operations, program transformation, corporate services, or a related field. Experience working with event technology platforms (Cvent preferred; experience with Concur and Amex GBT is a plus). Strong understanding of attendee data management, reporting, and process optimization. Familiarity with financial processes, reconciliation, and expense tracking in an events or operations environment. Strong organizational, analytical, and stakeholder management skills with a focus on data accuracy and operational discipline. Compensation Expected base pay rates for the role will be between $130,000 and $182,500 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which may also include commission earnings, incentive compensation, discretionary bonuses, other short- and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. EEO Statement Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit: #J-18808-Ljbffr 474 MS Services Group, Inc.