Store Operations Specialist

Job Description: 

The Store Operations Specialist represents Store Operations and Field in all IT System projects impacting stores. Supports special projects related to operational and technical changes. Evaluates store systems applications and serves as an internal consultant to ensure the business needs are being met. Coordinates with cross functional project teams to perform the assessment, design, development, pilot, implementation, and evaluation of systems. Aligns instructional design and technical training programs. 

• Helps determine which operational and project changes best support the roadmap
• Participates in evaluation, design and development of processes, systems, or programs developed internally and externally
• Operational business consultant to the Zone/Regional offices
• Prepare and present data and information on projects and operations
• Liaison between IT team and Store/Field Operations
• Provides problem solving, procedural, and technical support to store associates, management, and field management for all systems, including POS, Cash Office, Inventory Management, Markdowns, and other Back Office systems
• Support in evaluating and making recommendations to next level of management 
• Complete end user testing, determine ROI business cases, and facilitates ongoing meetings to discuss any issues
• Supports right sizing of IT assets/hardware in store 
• Follow up on day-to-day operations to ensure overall technical support processes meet business needs
• Conduct store visits to complete onsite assessments of technology (once every one to two weeks) 

Requirements: 

• 1-5 years of experience in retail management (providing problem solving, procedural, and technical support to store associates; including POS, Cash Office, Inventory Management, Markdowns, and other Back Office systems) OR technology/systems background
• Intermediate level Excel and PowerPoint experience
• Experience with Power BI dashboards 

salary: $24.82 - $24.83 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

• Helps determine which operational and project changes best support the roadmap
• Participates in evaluation, design and development of processes, systems, or programs developed internally and externally
• Operational business consultant to the Zone/Regional offices
• Prepare and present data and information on projects and operations
• Liaison between IT team and Store/Field Operations
• Provides problem solving, procedural, and technical support to store associates, management, and field management for all systems, including POS, Cash Office, Inventory Management, Markdowns, and other Back Office systems
• Support in evaluating and making recommendations to next level of management 
• Complete end user testing, determine ROI business cases, and facilitates ongoing meetings to discuss any issues
• Supports right sizing of IT assets/hardware in store 

Skills

• Specialist
• Medical Coursework

Qualifications

• Years of experience: 1 year
• Experience level: Experienced

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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.