Front Desk Administrative Support (Medical Assistant) - Full-Time

Job Description

Job Description

Job Title Medical Assistant/ Front Desk Administrative Support

Employment Type Part-Time Job Summary Performs clerical and administrative functions in order to drive company success and support the behavioral health needs in our community.

Responsibilities: Client check-in/check-out Schedule follow-up sessions

Reviews past due balances

Collects payment

Perform POCs upon request

Genesight collections/swab

Add-ons corresponding charges in EMR

Uploads prescriptions to chart

Client check-in overall duties (when other Behavioral Health Admin Support is busy or unavailable)

Appointment scheduling/rescheduling for existing clients

Schedule new patient appointments, when the Intake Specialist is not available Collect prepayment

Email New Patient forms

Upload documents to specific client files/charts using HIPAA protocols (verifying name, address and date of birth to ensure documents are uploaded to the correct chart.

Perform administrative duties: Check incoming emails and voicemails on a daily basis

Distribute mail correspondence among providers

Contact Providers as needed (for client concerns/issues/refill requests)

Create and complete tasks for FRONT DESK

print documents upon request

Answer inbound telephone calls

Prepare SchoolWork Excuses

Draft correspondence to clients and other formal documents

Comply with HIPAA rules (paid training available during onboarding)

Assist in lab with sample collection (in-house training provided)

Perform Genesight collection/order

Medication Refills

Medication Forms

Prior Authorizations

Updates practice web page

Process Disability Forms

Process Referrals and Release of Information requests

The company reserves the right to add or change duties at any time

Job Qualifications: Education: two years of college education

Certified Nursing Assistant or Certified Medical Assistant

Experience: Previous experience in office administration or other related fields

Skills: Ability to prioritize and multitask Excellent written and verbal communication skills Strong attention to detail ​Strong organizational skills Proactive Highly Desired: Bilingual

\nCompany Description

Pediatric and Family Behavioral Health, PLLC - A Child, Adolescent and Adult Psychiatry and Counseling Practice Company Description

Pediatric and Family Behavioral Health, PLLC - A Child, Adolescent and Adult Psychiatry and Counseling Practice