Product Support Sales Representative

Our company continues to grow across all of its locations. We’re looking for people who share our commitment to excellent customer service. See our job openings below. Service Our sales team is committed to fostering strong relationships with customers and partners while driving equipment, parts, and service sales. They utilize their industry expertise and market insights to offer customized solutions, helping businesses secure the necessary material handling equipment. Parts Our parts team excels in selling parts to internal and external customers through various channels, including over the counter, phone, and online. They enhance our core business performance by supporting operational success and fostering strong customer relationships. Life & Disability Insurance 401(k) retirement plan with company match Holiday pay & PTO Sick time (California) Paid maternity and paternity leave On-the-job training Tuition Reimbursement Leadership Development Initiative Discounts with GM and Ford Manufacturers Paid training advancement to Journeyman Level Tool Loan Program Safety Eyewear Reimbursement Company-provided vehicle and phone Company Values Safety Customer-focused, can-do spirit. Committed to supporting the stakeholders. Self-Development Exhibit intellectual curiosity and continuous self-development both professionally and personally. Integrity Act with honesty, respect, trust, and thoughtfulness for all coworkers, customers, and partners; believe in Forklifts Group Vision and Mission. Community Service Support and participate in activities and initiatives that help others. Current Forklifts Group Positions Location: Orange, CA Job Id: 426 # of Openings: 1 Product Support Sales Representative, Full Time Orange, California, 92865 Why Forklifts Group? We offer: Monthly commission Medical, Dental, Vision, Supplemental, Life Insurance and Wellness programs 401k with company match 10 Paid Holidays 120 hours PTO/Sick days Training and development Competitive pay Referral program Tuition Reimbursement And so much more! Our Culture: We embrace a work life balance Safety is standard! We invest in technology so you have the best tools for the job Leadership has the teams back! Our growing company provides many advancement opportunities Everyone has what they need to make a difference What You Will Do As A Product Support Sales Representative: The Product Support Sales Representative identifies all prospects in an assigned territory, evaluating the resources needed to develop business relationships. They develop sales strategies, proposals, and forecasts, selling approved products and services. The Sales Representative works strategically with customers to provide solutions to meet their forklift needs in specific regards to parts, service, and rental. Job Duties: Arranges appointments with customers which include pre-arranged appointments or cold calls. Consistently works toward acquiring new business by generating leads, following up on them, and networking through current customers. Engages customers by adapting to their buying style, incorporating proven sales techniques and a consultative approach to effectively demonstrate. Collaborates with other internal department staff members as needed, working closely with all company divisions to develop cross-selling strategies and ensure a great customer experience. Maintains regular communication with the Service and Rental Departments to resolve and troubleshoot customer issues as quickly as possible. Initiates and processes sales order in SAGE for part purchases. Met with Sales Manager to review Sales Representative Scorecard each month. Attends team meetings to review department goals and strategies as required. Works with Sales Manager to develop annual sales goals and works toward meeting them. Consistently monitors territory by making sales calls daily. Uses Salesforce CRM to track daily customer interactions. Maintains professionalism on the job at all times. Is reliable and punctual in reporting for work as scheduled. Performs other duties of a similar nature as required. Qualifications: Bachelor’s degree in Business or related field required. Two or more years of outside sales experience. Valid Driver’s License and driving record acceptable to insurance company. Proficiency in Microsoft Office Suite. Ability to work independently and as a team Strong written andverbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner. Ability to develop relationships with customers. Minimal travel outside of territory (trade shows, training). Smart dress and a professional appearance. Experience selling heavy equipment About us: Forklifts Group has been the West Coast’s trusted material handling provider since 1989, with new and used forklifts, rentals, warehouse systems, training, parts, and service. Conveniently located in Fresno, CA, Sacramento, CA, Manteca, CA, Bakersfield, CA, Santa Maria, CA, Oakland, CA, and Las Vegas, NV., our team is dedicated to finding a solution for your equipment needs with the highest level of service. Forklifts Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #J-18808-Ljbffr