Human Resources (HR) Manager

Job Description

Job Description

We are looking for an experienced Human Resources (HR) Manager to support a contract assignment based in Augusta, Maine. This role will lead core HR operations with a strong focus on employee relations, benefits administration, onboarding, and HR systems support. The position requires someone who is detail oriented and can navigate union-related matters, address workplace concerns with sound judgment, and help guide organizational change in a structured and compliant manner.

Responsibilities:
• Manage day-to-day human resources operations, ensuring policies, documentation, and employee records are maintained accurately and consistently.
• Serve as a primary resource for employee relations matters by investigating concerns, recommending resolutions, and supporting fair workplace practices.
• Administer benefit programs and assist employees with enrollment, eligibility questions, and issue resolution related to coverage and claims.
• Coordinate onboarding activities for new hires, helping create a smooth transition into the organization and ensuring completion of required employment processes.
• Maintain and update HRIS data, generate reports, and support system-related HR processes to improve accuracy and operational efficiency.
• Partner with leadership and stakeholders on union-related topics, including contract interpretation, grievance handling, and workforce communication.
• Support the resolution of union and medical grievances by gathering information, documenting findings, and following established procedures.
• Assist with organizational changes by advising on people impacts, communication needs, and change management considerations across teams.
• Contribute to HR administrative projects and process improvements, including responsibilities tied to internal system or workflow changes when needed.• At least 5 years of human resources experience, including responsibility for employee relations and HR administration.
• Demonstrated knowledge of benefits administration, onboarding practices, and core HR operational processes.
• Experience working with HRIS platforms and using HR data to support reporting and process management.
• Background handling union contract matters, labor relations issues, and grievance processes in a detail-oriented environment.
• Ability to manage sensitive employee and medical-related concerns with discretion, accuracy, and sound judgment.
• Strong understanding of organizational change and the ability to support change management initiatives affecting employees and leaders.
• Excellent communication, documentation, and problem-solving skills with a high level of consistency and care.
• Ability to work effectively in a contract position while adapting quickly to organizational priorities and stakeholder needs.