Organizational Change Management Readiness Leads

Job Description

Job Description

Job Title: Organizational Change Management Readiness Leads

Location: Philadelphia, PA

Notes- This is a Hybrid Role

Job Description

Position overview / Statement of Work

Change Management Readiness Leads will each be responsible for working with an assigned

group of individual departments and their associated stakeholders to prepare them for the implementation of the OPAL Project.

Work activities:

Throughout the OPAL Project, the Organizational Change Management Readiness Lead (OCM Readiness Lead) will:

• Work with stakeholders to define, facilitate, track, & manage readiness activities;

• Work with Change Management team to help ensure stakeholders are ready and able to embrace the new

technology and process capabilities;

• Assess status and take key decisions with respect to readiness for capability deployments;

• Work with individual department stakeholders to prepare for implementation of the new system;

• Revise and identify configuration elements, integrations, & reporting for the new system, and make changes; and

• Work with stakeholders to help drive standardization, and new process adoption within their departments.

• Work with stakeholders to include key impacted users in departmental deployment related activities (i.e. process

and systems setup confirmation, testing, training, communications, conversion validation, etc.)

Skills/experience of the assigned staff:

Required

• Knowledge of Full Systems Development Lifecycle (SDLC) from a change management perspective;

• Ability to keep data confidential;

• Strong problem solving and analytic skillsets;

• Strong verbal and written communication skills with ability to create user and project documentation and procedures, clearly and concisely;

• Strong meeting facilitation and interviewing skills;

• Meeting presentation skills;

• Solid task assignment, coaching, and oversight expertise;

• Ability to work well with individuals at all levels within and outside the organization; and

• Experience creating communications content and delivering this content to impacted stakeholders

Highly Desired/Preferred

• Organizational Change Management Education related to ERP Implementations

• Workday Financials/Supply Chain Implementation experience or similar Software as a Service Solutions

• Project Management Expertise with appropriate Project Management Institute Certifications

• Large, Decentralized public sector industry-based experience

• Local to the City of Philadelphia or local areas desired

About Us:

Since 2000, Tri-Force Consulting Services ( has been an MBE/SDB certified IT Consulting

firm in the Philadelphia region. Tri-Force specializes in IT staffing, software development (web and mobile apps),

systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government

and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity,

increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing

core values: integrity, diligence, and technological excellence.

Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the

Inc. 5000 list of the nation's fastest-growing companies.