Associate Director - ERM Process Assurance

Partner with Business and IT leaders to ensure processes and controls mitigate financial, operational, and regulatory risks Lead transformation from reactive problem-solving to proactive risk mitigation Assess major system integrations, technology migrations, and business process changes Design scalable control environments before risks materialize Manage and dynamically deploy a fluid team of risk professionals Drive proactive risk identification and mitigation using automation, data analytics, and improved methodologies Allocate team capacity across Process Assurance initiatives and enterprise-wide priorities Act as delegate for the Sr. Director and AVP Synthesize complex risk narratives and prepare executive-level collateral Present strategic recommendations to SVP+ leadership Collaborate with technology, security, and business teams on regulatory risks and process design impacts Direct assessment of IT risks within business processes, including interfaces and automated controls Test System Development Life Cycle controls for new implementations Oversee comprehensive process flow diagrams Coach professional staff and maintain team morale and engagement Coordinate with external auditors on key risk areas and control sufficiency Requirements Bachelor’s degree or four or more years of work experience Eight or more years of relevant experience required, demonstrated through work and/or military experience or specialized training Deep institutional knowledge of Verizon’s operational landscape, organizational structure, and internal ERM methodologies Proven experience managing teams, mentoring staff, and dynamically allocating resources in a fluid, fast-paced environment Extensive experience designing and testing internal controls, including Business Process controls and ITGCs Experience assessing the impact of system migrations Exceptional executive communication skills and experience preparing and delivering presentations to senior leadership Strategic thinking and cross-functional collaboration skills High emotional intelligence and ability to rally teams through transformation and high workload Ability to prioritize critical enterprise risks Master’s degree in Business Administration or related field preferred Professional certification such as CPA, CIA, CISA, CFE, or PMP preferred Experience with automation or technical solutions, including Google Workspace ecosystem and Apps Script, preferred Experience with data visualization tools such as Looker or Tableau preferred Strong understanding of AI and emerging technologies’ impact on IT and business process controls preferred Experience driving complex solutions for ongoing automated monitoring of key risks preferred Core Competencies Demonstrates expertise in risk management, including designing and testing internal controls, and leading teams through transformation in a fast-paced environment. Proficient in executive communication and strategic collaboration across business and technology functions. Highest-signal resume keywords Risk Management Internal Control Design Executive Communication Team Leadership Data Analytics ATS Optimization Keywords Hard Skills Internal Control Testing Business Process Controls ITGCs System Migration Assessment Automation Solutions Data Visualization AI Impact Analysis Process Flow Diagramming Risk Identification Proactive Risk Mitigation Soft Skills Strategic Thinking Cross-Functional Collaboration Emotional Intelligence Team Morale Management Presentation Skills Certifications & Qualifications CPA CIA CISA CFE PMP Industry Keywords Enterprise Risk Management Regulatory Risks Operational Risks Financial Risks System Development Life Cycle Tools & Technologies Google Workspace Apps Script Looker Tableau #J-18808-Ljbffr Jobtailor