Administrative Assistant

Job Description

Job Description

Come grow with us

We’re looking for a dependable, organized Administrative Assistant who enjoys helping people and keeping things running smoothly. You’ll work closely with our COO and team to support projects, communicate with homeowners, and make sure important details receive attention.

You don’t need to know everything about roofing to get started. We’re looking for someone who takes initiative, asks thoughtful questions, and brings a willingness to learn.

How you’ll support the team

Project coordination

• Keep AccuLynx project files, notes, documents, and tasks accurate and current; follow up on missing information.
• Use established Excel calculators to prepare material quantities and coordinate approved orders, deliveries, and returns.
• Assist with shingle identification, assign supplement files as directed, and track progress and outstanding documentation.
• Transfer notes between project portals and coordinate completion documents, photos, and final invoices.
• Work closely with the project coordinator, production manager, sales team, and ownership to keep projects moving.

Billing and homeowner care

• Prepare and send approved invoices, payment links, reminders, receipts, and homeowner warranty information.
• Enter payments and project costs in AccuLynx, support job costing, and flag discrepancies.
• Maintain an organized accounts receivable list with clear next steps and follow-up dates.
• Follow up with homeowners, insurance carriers, and supplementers about paperwork, invoices, and payment status.
• Respond warmly to routine questions, coordinate warranty registrations, and follow through on open homeowner requests.
• Help organize records for our outside bookkeeper and prepare payroll information for approval.

Support for the COO

• Review and organize email daily into high, medium, and low priority , promptly flagging urgent matters.
• Handle routine correspondence within agreed guidelines and draft responses for review when needed.
• Manage calendar appointments, meeting arrangements, reminders, and deadlines.
• Turn emails and conversations into actionable tasks and follow up on delegated items.
• Provide a brief daily summary of priorities, outstanding decisions, and items needing attention.
• Handle customer, employee, and company information with care and confidentiality.

Office organization and reporting

• Keep office supplies and miscellaneous materials stocked.
• Maintain organized files and track assigned permit, vendor, subcontractor, and administrative records.
• Prepare reports for ownership covering project progress, receivables, supplements, job costs, and outstanding tasks.
• Help document procedures, improve checklists, and identify recurring delays or opportunities to simplify our work.

What we’re looking for

• Experience in administrative support, office coordination, billing, or a similar role.
• Strong organization, attention to detail, and consistent follow-through.
• Friendly, professional communication and a helpful attitude.
• Comfort with spreadsheets, numbers, email, calendars, and learning new software.
• The ability to manage changing priorities, work independently, and recognize when to ask for guidance.

Experience with home service businesses, construction, accounts receivable, or executive support is helpful. Being bilingual (Spanish) is a huge plus. 

Success means homeowners feel cared for, project information stays organized, and our team can count on important tasks being followed through to completion.

Kingdom Roofing and Exteriors is a Georgia-based roofing and exterior restoration company dedicated to serving homeowners with integrity, professionalism, and excellence. We specialize in residential roofing, storm restoration, and exterior renovations. As one of the fastest-growing companies in our market, we are committed to developing talented individuals and creating opportunities for personal, professional, and financial growth.

Company Description

Kingdom Roofing and Exteriors is a Georgia-based roofing and exterior restoration company dedicated to serving homeowners with integrity, professionalism, and excellence. We specialize in residential roofing, storm restoration, and exterior renovations. As one of the fastest-growing companies in our market, we are committed to developing talented individuals and creating opportunities for personal, professional, and financial growth.