Receptionist
Immanuel Living
Receptionist# ReceptionistKalispell, MT 59901## OverviewSalary Range$15.00 - $18.00 HourlyPosition TypeFull Time## Description**Position Purpose**The primary purpose of this position is to perform duties necessary to the smooth day-to-day operations of the reception desk at The Terraces.***Specific Duties**** Process Accounts Receivable via AOD entry.* Prepare deposits and record various bookkeeping transactions, including distributing and posting resident payments.* Assemble admissions packets, marketing brochures, assisted living information packets, and making sure that stock of all three is maintained.* File documents; make and distribute copies; format letters and documents; prepare mail merges for large monthly mailings.* Complete credit card reconciliation for assigned departments.* Order office supplies for departments, as needed.* Answer the telephone and transfer calls to the appropriate department.* Maintain day book with necessary information to keep other shifts informed.* Monitor emergency intercom system and respond to all emergency calls from residents, as well as fire alarms.* Monitor radios.* Assist the marketing team, giving tours of the community, answer phone inquiries, help with occasional marketing / community relations projects.* Maintain uniform inventory for departments and order uniforms as needed.* Perform other duties as assigned.**Skills and Abilities*****Office Equipment**** Operate cell phone and multi-line telephone to place, receive, transfer calls, and to retrieve voice mail messages* Operate 10-key adding machine to add, subtract, divide, and multiply numbers* Operate paging system at front desk, as required* Operate fax machine to send or receive documents* Operate copier to copy and collate documents***Computer Software and Operating Systems**** Operate personal computer with Windows operating system to utilize programs to input, format, edit, save, print, and transmit data.* Advanced knowledge of PowerPoint to create presentations.* Advanced knowledge of database management to be able to extract reports and mine data for analysis as needed.* Advanced knowledge of spreadsheets (Excel) and word processing programs (Word) to input, format, edit, save, print, and transmit data.* Advanced knowledge of Internet and e-mail to access, retrieve, save, print, or transmit documents or data files.* Utilize proprietary, custom, or online programs or databases to input, format, edit, save, print, and transmit data.## Qualifications**Education and Experience*** High school diploma or GED preferred* One (1) year of business school or two (2) years’ experience in a similar position* Experience in office procedures and ability to operate various office equipment, including telephones* Knowledge of Microsoft Office applications and ability to learn new applications* Ability to work with the public, with an emphasis on interaction with the elderly* CPR and First Aid certifications**Essential Physical and Mental Requirements*** The incumbent must be at least 16 years of age.* The incumbent must be a “self-starter” and perform multiple tasks simultaneously and work under time and/or deadline pressures.* Required vision abilities include close up and distance, peripheral vision, depth perception, and ability to adjust focus.* Occasionally carrying up to 12 pounds, push / pulling up to 20 pounds, and lifting up to 40 pounds.**Expectations of Immanuel Living Employees*** Ability to work well in a team environment* Effective interpersonal, verbal, and written communication skills* Ability to establish and maintain relationships with residents, customers, and coworkers* Ability to learn and apply new tasks and information* Commitment to delivering on responsibilities* Reliability, professionalism, and strong work ethic**About Immanuel Living** Immanuel Living is a not-for-profit Life Plan Community located in Kalispell, MT. Thanks to our creative and dedicated staff, we offer residents new possibilities each day – along with resort-style amenities, numerous healthy lifestyle options, and a breathtaking location in the Flathead Valley near Glacier National Park.We are home to 300 older adults across independent villa apartments, assisted living, memory support, post-acute rehab, and long-term care. Our community includes multiple dining venues, a fitness center, an art studio, and more. Immanuel Living is affiliated with the Evangelical Lutheran Church of America and is committed to a faith-based philosophy that enriches lives while maintaining a regional reputation as a leader in quality and innovative senior living.**What We Offer** Immanuel Living provides a competitive benefits package\\* that goes above and beyond. Eligible employees may receive:* Retirement savings program with strong employer match* Generous paid time off (vacation, sick, personal days, holidays)* Affordable medical benefits* Optional dental insurance* Employee wellness programs* Employee educational assistance promoting lifelong learning* Free and discounted employee meals*Benefits are subject to change without notice and may vary based on employment status.*Immanuel Living is a drug-free workplace and an Equal Opportunity Employer.If this sounds like you, please apply! When applying, include your complete work history—starting with the most current position, including self-employment. #J-18808-Ljbffr Immanuel Living
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