Studio Manager

Benefits:

Bonus based on performance

Competitive salary

Employee discounts

Paid time off

Training & development

Now Hiring: Studio Manager | Orangetheory Fitness Danbury/Ridgefield CT Are you a passionate leader who thrives in fitness, sales, community, and team development? Orangetheory Fitness DMS Fitness is seeking a highly motivated, people person, results-driven Studio Manager to lead studio performance, cultivate a warm team culture, and create an exceptional member and staff experience.

This role is ideal for someone who can lead with accountability, energy, and heart, while driving key business results.

Position Summary The Studio Manager is responsible for leading all day-to-day operations of the studio, ensuring excellence in sales performance, retention, staff accountability, community engagement, and member experience.

The Studio Manager will oversee studio KPIs, coach the front desk sales team, collaborate with head coach, partner with coaches, improve member retention, and help create a culture that reflects the Orangetheory brand.

Primary Responsibilities

Leadership & Team Accountability

Lead and coach Sales Associates and front desk team

Create a positive, high-performing, warm, supportive staff/member-first culture

Hold team accountable to daily goals, follow-up, and service standards

Conduct regular one-on-ones and team meetings

Ensure communication is clear, proactive, and solutions-focused

Support coach partnership and studio collaboration

Sales & Membership Growth

Drive membership sales and revenue growth

Manage intro leads and optimize conversion

Oversee call/text follow-up systems

Execute monthly promotions and studio initiatives

Identify opportunities to improve net growth and retention

Support upselling Premier memberships and membership upgrades

Retention & Member Experience

Focus on reducing freezes and cancellations

Build relationships with members to improve loyalty and retention

Track at-risk members and create win-back strategies

Ensure exceptional onboarding for new members

Celebrate milestones and improve in-studio community connection

Operations & Brand Excellence

Oversee daily studio operations

Collaborate with Head Coach and Community Outreach manager

Ensure scheduling coverage and staffing support

Maintain OTF brand standards and front desk consistency

Ensure cleanliness, professionalism, and member-first experience

Assist with payroll coordination, reporting, and daily execution

Community Engagement / Local Growth

Collaborate with Community Outreach manager to build business partnerships in the community

Support local events, pop-ups, and grassroots marketing

Increase visibility in the community market

Help position our studio as a top fitness community

Key Performance Indicators (KPI’s)

The Studio Manager will be measured on:

Sales Performance

Monthly membership sales goal attainment

Intro to membership conversion %

Premier membership upgrades

Lead response & follow-up completion

Retention / Net Growth

Net Active Membership Growth

Freeze reduction

Cancellation reduction

Win-back conversions

Member retention %

Studio Utilization

Collaborate with head coach

Class fill rates

Average attendance

Peak class optimization

Underperforming time slot growth

Team Performance

SA accountability

Daily outreach consistency

Goal completion

Staff culture & engagement

Team communication effectiveness

Community Growth

Working with Community Outreach Manager in creating partnership opportunities

Event participation

Social/community engagement support

What We’re Looking For

2+ years leadership/management experience

Sales-focused mindset with proven KPI accountability

Fitness, hospitality, or membership-based business experience preferred

Strong people leadership and coaching ability

Highly organized and detail-oriented

Comfortable working in a fast-paced, goal-driven environment

Passion for health, fitness, and community

Collaborative, warm leader that supports staff and ownership

Is tuned into “white glove” experience for both staff and members

Someone that will see themselves as the “owner” of the studio

Why Join Orangetheory DMS Fitness? At Orangetheory Fitness DMS Fitness, we’re building more than workouts, we’re building community, accountability, and results. We’re looking for a leader who can inspire both people and performance while helping our studio continue to grow.

If you thrive in leadership, sales, culture, and impact. we’d love to meet you.

Apply today and help lead our Orangetheory studio to More Life.

Acknowledgement *

I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.

Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please