Business Office Clerk

MISSION/VISION

Healthcare Alternative Systems (HAS) provides a continuum of multicultural and bilingual (English/Spanish) behavioral care and social services that empower individuals, families, and communities. HAS seeks to implement sustainable programs that benefit society by improving the well-being and recovery efforts of those individuals, families, and communities impacted by behavioral health problems. With twelve locations across the Chicagoland area, HAS provides services and resources to individuals at every stage in their behavioral/recovery journey so that they can be successful and become contributing members of their communities.

JOB SUMMARY

Under the supervision of the Program Manager, the Business Office Clerk is responsible for conducting accurate financial transactions, maintaining clinical records in accordance with policy and procedures.


ESSENTIAL DUTIES

*10am-6pm Must be available on weekends as needed

• Greets all incoming individuals and directs them to the appropriate party or location.
• Answers and screens all incoming calls, directs them to the appropriate party and/or take accurate messages.
• Provides any person seeking information about the agency with accurate information.
• Receive or fax any necessary information.
• Handles money transactions and inputs data into system as per policy and procedures.
• Deliver cash receipts/payments to Armitage business office every Thursday.
• Follow-up on active patients' accounts.
• Prepare delinquent billing invoices and enforce collection of outstanding payment balances.
• Processes any other billing.
• Performs all billing/collection functions in an efficient and timely manner, as per policy and procedures.
• Audit records in an efficient and timely manner.
• Provides support services to clinical staff as needed.
• File/scan patient clinical records into charts/SAMMS.
• Verify patients Insurance, via FHS system.
• Participates in regular agency and staff meeting and in agency fundraising efforts.
• Performs other duties as assigned by managers.

REQUIRED SKILLS/ABILITIES

• Possession of a valid Illinois Driver license and willingness to use personal vehicle in course of employment.
• Must be able to communicate fluently in English/Spanish.
• Must be willing to work flexible hours.
• Must be willing to work at other locations, if necessary.
• Must have excellent organizational skills.
• Must have excellent grammar skills.
• Must have great mathematical skills.
• Computer literate; Microsoft office.
• Typing skills of at least 40 wpm.
• HAS requires all staff to work onsite.

EDUCATION & EXPERIENCE

• Must have a high school diploma or GED.
• At least two (2) years of experience working in an office environment.

PHYSICAL REQUIREMENTS

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

Employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

COMPREHENSIVE BENEFITS

At HAS, we value our employees and offer a robust benefits package designed to support your health, well-being, and financial security. When you join our team, you'll receive:

• 19 Generous Paid Time Off (PTO)
• 13 Paid Holidays - Enjoy time off to rest and recharge
• Comprehensive Health Insurance - Affordable HMO, PPO, and HSA options through Blue Cross Blue Shield
• Dental & Vision Coverage - Choose from HMO or PPO dental plans and vision coverage through Blue Cross Blue Shield
• Flexible Spending Account (FSA)- Medical, dependent care and commuter
• Retirement Plan - 403(b)
• Life & Disability Insurance
• Education & Training Support - $200 dollars annual
• Voluntary Benefits
• EAP