Patient Access Representative

Patient Access SpecialistA Patient Access Specialist serves as the first point of contact for Froedtert South. The position is accountable for appointment scheduling, patient check-in, registration, coverage management, patient portal sign-up, departmental support and WQ (work queue) management.Executes arrival registration by adhering to registration standardsAccurately identifies and enters patient's insurance coverageManages and resolves departmental assigned WQsPerforms insurance verificationsRegisters patients for outpatient tests and proceduresPerforms direct admission workflowProvides departmental supportProficient use of healthcare software utilizing established standardsRequirements:High School or Equivalent (GED)6 months – 1 yearFormal education beyond high school in Business or Healthcare or equivalent experience preferred.Excellent computer and customer services skills.Knowledge of medical terminology; ICD-10, CPT and HCPCS codes and use.Familiarity with internet, email and Microsoft office.Effective written and verbal communication skills required.Demonstrates ability to efficiently organize work, while maintaining a high level of accuracy and productivity.Experience in patient registration, insurance verification and health insurance plans.Salary Range: $17.00 to $25.25/hr (based on experience)Night and evening shift differentialBenefits:Medical, dental and vision benefits available403(b) company match availableTuition reimbursementEmployee discount programCompetitive PTOLocation: Froedtert South, Inc. · EMERGENCY DEPT Schedule: Regular Part-Time, PMs, 48