Human Resources Partner, Lead - Arlington Administration

Role: Human Resources Partner, Lead Reports to: Chief Human Resources Officer Program: 9002-Human Resources Department: Admin Setting: Hybrid (expected 2 days in person) Location: Arlington Administration - 2116 Arlington Ave., Suite 100, Los Angeles, CA 90018 (50% time spent at agency locations in Los Angeles County) Schedule: Monday - Friday, 9:00am - 5:00pm (some evening and weekend work as needed.) Status: Full-time/Exempt/Non-Management Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc. Openings: 1 Summary The HR Partner Lead (HRPL) serves as a consultative resource for Chief Officer(s) (CO) overseeing a function or multiple functions within The People Concern, in order to support operational success. The HRPL collaborates with the CO and function leadership/management on Human Resources matters by providing both strategic and technical expertise and advice. This position reports to the Chief Human Resource Officer (CHRO) and is expected to do 90% HR Partner work, and 10% mentoring, training, special projects, and filling in for major questions when the CHRO is not available. Essential Duties and Responsibilities Consult with the CO(s), Chief Human Resources Officer (CHRO), and DIR. OF HR to develop and maintain a Human Resources strategy that closely supports the goals of the function and agency, as well as adhering to all applicable agency, federal, state and local laws, regulations, policies and procedures. Serve as a visible and engaged partner with the assigned function(s) Establish and nurture a positive and supportive Human Resources presence within the function(s) and among staff at all levels. Develop and maintain a position of trusted advisor to the CPO(s). Advise the CPO(s) on engagement, retention, learning and employee relations issues as they arise, and identify trends and opportunities for improvement. Work closely with the CO(s), DIR. OF HR and CHRO to communicate trends, strengths, weaknesses, opportunities and threats Address questions or concerns regarding company benefits, policies, practices, and regulations. Serve as a knowledgeable, fair and trusted resource for employee relations and performance matters. Provide coaching and feedback on how to improve individual performance to employee and management across assigned function(s) Partner with CPO(s) and staff to ensure employee relations issues and problems are addressed before their magnitude necessitates escalation. Conduct confidential HR investigations. Work with DIR. OF HR, CHRO and employment attorneys on and participate in investigations, claims, hearings, depositions and mediations as needed Coordinate and process employee separations, including scheduling and document management as needed. Advise CO(s) and function leaders/management on agency and legal requirements and polices regarding employee separations. Conduct exit interviews and perform qualitative data analysis of turnover, corrective action, and other metrics. Administer the LOA programs and policies in accordance with the applicable federal and state employment laws (FMLA, CFRA, PDL, ADA, USERRA, etc.) in collaboration with DIR. OF HR, Human Resources Benefits Team and Manager, Compliance Assist function staff with understanding eligibility and requirements for LOAs. Communicate need for and appropriate details of leaves to CO(s) and leadership/management for operational planning. Process all LOA paperwork. Maintain appropriate communications with employees on leave including responding to employee questions through email, phone calls and in-person conversations. Monitor and track leave of absences through internal payroll and timekeeping systems. Produce and manage reporting metrics and analytics for all leave cases. Process employee status changes in the HRIS and electronic personnel files system accurately and in a timely fashion. Reconcile/validate data entry to ensure data integrity, and support routine reporting requests. Work with CPO(s), hiring managers and Human Resources Recruiting Team to convey function's recruiting needs and participate in recruitment as appropriate. Handle corporate questions and HR relations including COO/CEO. Other duties as assigned. Qualifications Bachelor's degree in human resources, business administration or other related field, or minimum seven (7) years' broad high level Human Resources experience. Strong knowledge and understanding of related state and federal laws and regulations required. Leadership and cross-functional facilitation skills necessary. Requires flexibility and adaptability to manage multiple projects and relationships, while maintaining focus on critical Human Resources processes. 50% travel among Los Angeles area locations. Strong customer service orientation. Must possess a courteous and professional demeanor and exhibit good judgment when assisting/interacting with others. Must be able to maintain confidentiality and appropriately handle sensitive information. Strong attention to detail required to produce thorough, accurate and high-quality work. Able to manage multiple tasks and responsibilities and meet deadlines. Excellent written and verbal communication skills Proficient in MS Office (Word, Outlook, Excel) Preferred Qualifications Excellent leadership skills demonstrated Bilingual Spanish Work Environment Primarily indoor office and field environment Regularly required to sit, stand, bend and occasionally lift or carry up to 15 pounds. May necessitate working in busy and loud environments. May be exposed to elements like cold, heat, dust, noise, and odor. May need to bend, stoop, twist, and sit throughout the day. Expected Behaviors of All Staff Act as a role model Demonstrate a sense of responsibility Continuously learn and improve Acknowledge your own areas of improvement Hear and provide honest, specific and direct feedback Create an environment where everyone is welcomed valued and respected Collaborate Equal Opportunity Employer The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws. About the People Concern The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence. With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn. The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities. Benefits & Perks Medical Insurance Vision Insurance Dental Insurance Retirement Planning (403b) & Matching Paid Holidays Paid Vacation Days Paid Sick Days Employee Assistance Plans (EAP) TELUS Health Flexible Spending Account (FSA) Basic Life / Accidental Death & Dismemberment (AD&D) Voluntary Short- and Long-Term Disability Voluntary Pet Insurance Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More The People Concern University & Certificates #J-18808-Ljbffr The People Concern