Route Service Representative

Route Sales & Service Level I Technician

We are looking for a route sales & service level I technician who has a passion for the customer and life safety. The perfect candidate loves people, is sales oriented and can successfully perform inspection, installation, testing, service, and repair required on fire extinguishers, exit/emergency lights, and kitchen hood suppression systems. This includes confirming compliance with applicable life-safety and fire-safety requirements as mandated by standards and codes, manufacturers requirements, federal, state and local ordinances, customer requirements, and the expectations and requirements of the company. This is a fast paced and demanding role with high visibility within the company.

Company perks include compensation based on experience and certifications, level up training program, education & certification reimbursement program, referral bonuses starting at $1,000 per referral, comprehensive medical plan options, including dental and vision, 401K plan with company match, generous paid time off, paid holidays, and paid parental leave, management opportunities, opportunities for overtime with incentives, company giveaways, opportunities for community service and charity involvement, work at a mission-driven company focused on people, and continued growth and expansion into new markets and products and services.

What you will be doing includes performing inspection, testing, service, and repairs as required for fire extinguishers, exit/emergency lights, and general life safety products, learning pre-engineered suppression systems, troubleshooting and performing service and repair of fire extinguishers, exit/emergency lights, and kitchen hood suppression systems, recording and documenting all inspections, repairs, discrepancies, and recommendations either electronically or manually, maintaining a good positive relationship with the customer and passing on information to the appropriate personnel for follow up, quotes, questions, or concerns, maintaining vehicle in clean and orderly fashion, keeping vehicle stocked with parts, equipment, and supplies necessary to perform the job, maintaining equipment and tools necessary to safely perform job, evaluating customer site for additional equipment and services that customer may require, working in compliance with the Company's safety program, discussing deficiencies noted with customer, explaining the problem and its resolution, and being comfortable with heights, working on ladders or lifts, or in confined spaces.

Qualifications include 90 days of experience training on or working a route in fire protection with a concentration in extinguishers, e-lights, and general life safety products, the ability to calculate basic math including fractions, decimals and percentages, the knowledge and ability to understand and operate basic computer functions, operating systems and software applications such as Windows, Word, Apple IOS, Android and Outlook, and currently having a valid U.S. driver's license.

Ideal qualities include 90 days 1 year of experience training on or working a route in fire protection with a concentration in extinguishers, e-lights, and general life safety products, and training and experience working on kitchen hood and pre-engineered suppression systems.

CertaSite is a fast-growing fire protection and life safety company. Fire and life safety is our passion. It's all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 18 markets while serving more than 30,000 customers throughout the Midwest.

As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day, for an opportunity to make a meaningful impact, and to grow with a mission- and people-driven company focused on the customer, we hope you will consider this amazing opportunity.

Our mission is to provide a meaningful impact to as many lives as possible. Our vision is to be the most dependable and simplified life safety solution on the planet. Our values are passionate, impactful, innovative, and genuine.

Working conditions and physical requirements include overtime may be required, exposure to all kinds of work environments, varying work environments from hot to cold temperatures and exposure to dust, occasionally asked to travel overnight to a customer location, successfully lifting up to 50 pounds occasionally, frequent lifting and carrying of toolboxes, equipment, parts, tools, equipment, cabling, and/or wiring, frequent ladder climbing and checking, pulling wire, etc., walking, stooping, bending, crouching, kneeling, and raising hands overhead, driving is required and the amount of time driving may vary, and required to wear Personal Protective Equipment (PPE) for this position in accordance with safety standards.

Equal Employment Opportunity/M/F/disability/protected veteran status. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.