Principal Product Manager, Operator Platform

Description
Prioritizes products and features by evaluating business value feasibility and user needs ensuring alignment with Oracles goals and strategies. Engages customers non-customers partners and industry analysts to obtain market information and discover opportunities for products. Leads efforts to identify customer needs and market opportunities guiding teams to develop solutions and validate them. Owns the product development and road mapping processes for multiple products/features ensuring feature requirements and best practices are met while driving delivery excellence. Acts as an innovation leader within the organization to influence overall strategy and direction of products driving new feature development. Ensures alignment through cross-functional collaboration drives business impact across organizations and oversees success metrics criteria and performance metrics (e.g. OKRs KPIs) for multiple products/features. Advocates for customers anticipates their needs and prioritizes customer issues throughout the product lifecycle. Gathers extensive feedback and aligns product capabilities with customers business goals. Performs go-to-market activities recruits and supports early adopters and tracks product adoption metrics to optimize adoption and user satisfaction.

Responsibilities

Key Responsibilities
Product Analysis Market Analysis:
Prioritizes products/features based on evaluations of business value feasibility and user needs (internal and/or external).
Ensures alignment between the customer the market and Oracles goals and strategy.
Analyzes market trends and the competitive landscape to maintain a competitive position.
Engages customers non-customers partners and industry analysts to gather market information and identify opportunities for products.
Product Analysis Solution Identification:
Leads efforts to identify customers unmet or unknown needs market opportunities and regulatory requirements.
Guides internal teams to define problem statements for complex products and develops hypotheses for new products.
Independently owns and drives the solutioning process by collaborating with stakeholders.
Drives evaluation and validation of solutions to inform decisions on enhancing products/features.
Creates maintains and reviews solution artifacts (e.g. regulatory functional and non-functional requirements).
Product Ownership Product Development and Roadmapping:
Takes ownership of planning execution and release processes.
Owns roadmaps for multiple products/features ensuring alignment with business objectives.
Develops feature requirements resources and best practices for stakeholders.
Drives delivery excellence and resolves risks and issues.
Tracks and analyzes metrics (e.g. service requests bugs feedback) to make data-driven product decisions.
Writes and reviews user stories and acceptance criteria.
Determines feature and experience priorities to support OKRs (Objectives and Key Results).
Product Ownership Product Leadership and Influence:
Acts as an innovation leader shaping product strategy and direction.
Guides product development to improve customer experience and achieve business goals.
Drives new feature development using agile and continuous-delivery methodologies.
Alignment and Collaboration:
Shares insights with partners and ensures cross-team alignment.
Anticipates and manages stakeholder pushback using expertise and data.
Partners with engineering and senior teams to identify solutions linked to OKRs and KPIs.
Oversees business impact across organizations managing success criteria and performance metrics.
Establishes parameters for user testing and product iteration.
Customer-Centricity:
Serves as the primary customer advocate throughout the product lifecycle.
Actively engages with customers to gather feedback and insights.
Works with customers to align Oracle products to business goals.
Captures and analyzes customer requirements for new product capabilities and feature designs.
Ensures products are tailored to consumer needs during implementations.
Reviews and prioritizes customer issues for satisfaction and quality coordinating resolutions.
Product Release Go-to-Market:
Develops release overviews presentations and demos for field teams.
Recruits and supports early adopters to validate solutions.
Contributes to the development of user documentation.
Defines and tracks product adoption metrics identifying user behavior trends.
Presents demos to customers partners analysts and field teams to promote value.

Core Responsibilities
Planning & Execution:
Manages and coordinates moderately complex tasks monitoring timelines and deliverables for projects.
Delegates monitors and prioritizes work providing technical oversight and adjusting plans as needed.
Collaboration & Partnership:
Collaborates across the organization to align expectations and achieve objectives.
Leverages understanding of leaders stakeholders and customers to ensure solutions meet needs.
Supports inclusivity by seeking and respecting diverse perspectives.
Problem Solving:
Identifies and addresses moderately complex issues by analyzing a range of data/information.
Proactively escalates unresolved or critical issues with assessments and suggested solutions.
Reviews contributes to and documents problem-solving strategies.
Continuous Learning:
Pursues learning opportunities to expand knowledge skills and tools.
Stays updated with industry trends and best practices.
Seeks and uses ongoing feedback and training; coaches and mentors junior team members.
Continuous Improvement:
Develops and recommends process improvements to increase efficiency and effectiveness.
Evaluates the impact on key stakeholders and solicits feedback for continued improvement.
Performance and Development:
Contributes to the talent pipeline by participating in interviews assessing candidates and providing hiring recommendations.

Qualifications
Disclaimer:

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements such as immunization/occupational health mandates and/or drug testing requirements.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $92900 to $209500 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge skills experience market conditions and locations as well as reflect Oracles differing products industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:
1. Medical dental and vision insurance including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
As part of Oracles onboarding process and consistent with applicable law US-based employees are required to complete identity verification which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment.

Required Experience:

Staff IC