Senior ServiceNow Developer

Job Duties

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing.

Applicants must be legally authorized to work in the United States on a permanent basis without the need for current or future employer sponsorship!

We are seeking a Senior ServiceNow Developer, Enterprise Workflow & Integrations to design, build, configure, and support scalable enterprise workflows and integrations across Procurement, Finance, HR, Employee Center, and other enterprise service domains.

This role combines deep ServiceNow platform expertise with integration, automation, and AI capabilities to modernize employee and business processes while enabling secure, scalable, and supportable enterprise solutions. The ideal candidate will have experience developing workflow-centric solutions that span ServiceNow, Oracle Fusion Cloud ERP, Workday, and other enterprise applications while leveraging AI-powered capabilities such as Now Assist, AI Search, Virtual Agent, Moveworks, and IBM watsonx.

Key Responsibilities

Enterprise Workflow Development

Design, configure, and support enterprise workflows across Procurement, Finance, HR, Employee Center, HRSD, Service Catalog, Employee Portal, and case/request management.

Develop and maintain Catalog Items, Record Producers, Flows, Approvals, Notifications, Forms, Portal Components, Business Rules, Client Scripts, UI Policies, and ACLs.

Configure solutions using a platform-first and configuration-first approach, minimizing unnecessary customization and technical debt.

Build scalable request and case management solutions that improve employee and business experiences.

Integrations & Enterprise Automation

Design and implement secure, scalable integrations between ServiceNow, Oracle Fusion Cloud ERP, Workday, and other enterprise platforms using IntegrationHub, Integration Spokes, REST/SOAP APIs, MID Servers, and event-driven integration patterns.

Develop and support bidirectional integrations involving:

Suppliers and Vendor Data

Employees and Worker Information

General Ledger Accounts

Approval Hierarchies

Procurement and Finance Transactions

Ensure accurate data mapping, transformation, synchronization, monitoring, reconciliation, and exception handling across systems.

Extend and customize IntegrationHub Spokes while maintaining supportable and reusable integration patterns.

Familiar with ServiceNow tables/columns and how to extend them.

AI, Search & Intelligent Service Delivery

Leverage ServiceNow AI capabilities including:

Now Assist

AI Search

Virtual Agent

Predictive Intelligence

Generative AI Features

Integrate adjacent AI and conversational platforms such as:

Moveworks

IBM watsonx

Enterprise AI orchestration services

Develop AI-enabled workflows that support enterprise AI orchestration patterns that span multiple enterprise platforms and services.

Platform Development & Engineering

Develop scalable solutions using:

JavaScript

Glide APIs

Scripted REST APIs Flow Designer

IntegrationHub

Business Rules

Client Scripts

UI Policies

Data Transformations

Design, build, configure, extend, test, deploy, and support ServiceNow applications and integrations.

Participate in technical design reviews, code reviews, architecture discussions, and solution planning.

Release Management & Production Support

Support application lifecycle management including code promotion and source control.

Investigate and resolve production issues, performance bottlenecks, integration failures, and platform defects.

Conduct root cause analysis and implement preventive improvements.

Collaboration & Vendor Management

Partner with business stakeholders across Procurement, Finance, HR, and Shared Services.

Collaborate with business analysts, product owners, architects, and development teams.

Coordinate with external partners and vendors including IBM, Oracle, Workday, and AMS providers.

Create and maintain:

Technical Design Documents

Runbooks

Support Procedures

Knowledge Articles

Operational Documentation

Qualifications

Required

6+ years of ServiceNow development experience.

5+ years of enterprise integration experience using IntegrationHub, REST/SOAP APIs, Web Services, MID Servers, and Integration Spokes.

4+ years of strong experience developing enterprise workflows, service catalog solutions, portals, and case/request management applications.

4+ years of strong understanding of Procurement, Source-to-Pay (S2P), Finance, HR, and Employee Service processes.

3+ years of experience working with Oracle Fusion Cloud ERP and/or Workday integrations.

4+ year of Proficiency with:

JavaScript

ServiceNow Development Frameworks

JSON/XML Processing

API Security (OAuth2, Certificates, API Keys)

AI & Automation Experience

Hands-on experience with ServiceNow AI capabilities including:

Predictive Intelligence

AI Search

Generative AI Features

Now Assist

Experience with conversational AI, workflow orchestration, and intelligent service delivery.

Experience integrating AI capabilities into enterprise workflow automation is strongly preferred.

Exposure to Moveworks, IBM watsonx, or comparable enterprise AI platforms is highly desirable.

What Success Looks Like

Building a scalable and sustainable ServiceNow foundation for enterprise workflow automation.

Delivering secure, supportable, and high-quality integrations across enterprise platforms.

Enhancing employee experience through Employee Center, self-service, AI-powered search, and conversational experiences.

Driving AI-enabled service delivery and workflow orchestration across ServiceNow and connected platforms.

Translating complex technical capabilities into measurable business outcomes.

Thriving in a collaborative cross-functional environment that includes business stakeholders, enterprise architecture teams, and strategic technology partners.

Skills

6+ years of ServiceNow development experience.

5+ years of enterprise integration experience using IntegrationHub, REST/SOAP APIs, Web Services, MID Servers, and Integration Spokes.

5+ years of strong experience developing enterprise workflows, service catalog solutions, portals, and case/request management applications.

5+ years of strong understanding of Procurement, Source-to-Pay (S2P), Finance, HR, and Employee Service processes.

4+ years of experience working with Oracle Fusion Cloud ERP and/or Workday integrations.

4+ year of Proficiency with:

JavaScript

ServiceNow Development Frameworks

JSON/XML Processing

API Security (OAuth2, Certificates, API Keys)

AI & Automation Experience

Hands-on experience with ServiceNow AI capabilities including:

Predictive Intelligence

AI Search

Generative AI Features

Now Assist

Experience with conversational AI, workflow orchestration, and intelligent service delivery.

Experience integrating AI capabilities into enterprise workflow automation is strongly preferred.

Exposure to Moveworks, IBM Watsonx, or comparable enterprise AI platforms is highly desirable.

Education

Preferred

Bachelors or Masters in IT, Business Administration, Computer Science or any Technical Field

ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS):

Experience with Employee Center and HR Service Delivery (HRSD)

Experience supporting enterprise workflow platforms spanning Procurement, Finance, and HR

Experience with Enterprise Service Management and workflow transformation initiativesBeacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser:

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future

Apply here:

Minimum Education Required

Not Specified

Minimum Experience Required

Not Specified

Shift

First (Day)

Number of Openings

1

Compensation

$50.00 - $98.00 / Annually

Postal Code

55155

Job Type

Full Time

Place of Work

On-site

Requisition ID

58512

Job Benefits

See job description