Oral Surgery Office Front Desk Representative
Bartram Family Dental Care
Oral Surgery Office Front Desk Representative
Metro Dentalcare Specialty in Maple Grove, MN is looking for a front desk representative to join our team.
Position Summary: Business Assistant
Greet and welcome patients as they enter the office to create a great first impression of our team
Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
Post insurance and patient payments and process accounts receivables
Review treatment plan fees and payment options with patients
Partner with the providers and team to implement Heartland Dental systems to optimize office potential
Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
Front loaded education and training, providing you the opportunity to develop to your full potential
Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
Access to on-demand Daily Pay
Minimum Qualifications:
Experience working in a fast-paced and customer-centric environment
Excellent communication and organizational skills
Preferred Experience:
1+ years of experience in a dental or medical setting
1+ years of experience with insurance billing and accounts receivable
Dentrix or other dental software experience
Physical Requirements:
Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Availability to attend virtual training sessions (or in-person) periodically throughout the year
As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.
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