Outpatient Manager, Rehab Services, Frazier Rehab Institute

Primary Location:
Frazier Spring Hurst

Address:
4801 Olympia Park PlazaSte. 1600Louisville, KY 40241

Shift:
First Shift (United States of America)

Job Description Summary:
UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.
With more than 12,000 team members-physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals-UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

The Manager is responsible for supervising operational activities at multiple facilities and providing clinical management of rehab services to the patient populations served by the facility. This shall include the direction, supervision, instruction, and evaluation of the professional staff, supportive staff, and students providing rehab services to patients. The Manager will also perform the duties of a clinical therapist. This position is also responsible for coordination of interdepartmental functions and activities to ensure smooth and effective operations consistent with the objectives of the facility, Community Based Rehab, and Frazier Rehab Institute.


Essential Functions:

Maintains effective communication regarding therapy programs, facility programs, and departmental/programmatic issues

• Communicates patient status by providing timely written or verbal communication to physicians and therapy customers
• Clearly communicates evaluation results, treatment plan, and goals to patients and/or family; providing written information when applicable
• Actively participates in departmental/programmatic meetings, constructively expressing concerns and ideas
• Orients new personnel in accordance with department standards
• Consistently establishes and maintains effective working relations with:
  • patient and family
  • internal customers
  • external customers

Demonstrates effective fiscal management of the areas of responsibility for multiple locations

• Demonstrates an understanding of the financial implications of treatment costs and resources on the department/facility by consistently working to provide cost effective treatment programming to served populations
• Develops and manages budgets for multiple locations
• Ensures that patient charges and corresponding clinical documentation are in compliance with regulatory standards and department policies and procedures
• Assesses the need for purchase of new equipment and supplies and communicates this information on a timely basis to the Director

Manages department personnel for multiple locations in a manner that ensures the highest quality of services and according to organization and department policies and procedures

• Develops a department personnel schedule to maintain adequate staffing to provide services to the patients at the facility. Works with other facility managers to ensure effective use of staff throughout Community Based Rehab
• Provides appropriate supervision of personnel to maintain smooth operations of services
• Ensures that all new team members complete organization and department orientation
• Monitors and reviews work of personnel to ensure that productivity, standards of practice, and regulatory requirements are consistently met
• Effectively coaches and counsel's supervisors and department personnel to facilitate optimum team member performance
• Encourages supervisor and staff participation in program development, performance improvement activities, and community events sponsored by the organization
• Completes and reviews annual performance appraisals with supervisors and team members according to the organization's policies and procedures
• Responds to team members' concerns by demonstrating effective listening skills, problem solving skills, and participatory management when situations require intervention. Communicates issues with the Director or Administration as appropriate

Leads and manages department operations for multiple locations in a manner that ensures the highest quality of services and according to organization and department policies and procedures

• Ensures that the department is continually in compliance with all regulatory standards, organization policies and procedures, and department policies and procedures
• Facilitates inter- and intra- department interactions by first identifying and evaluating the situation, and then effectively communicating within and between the respective parties
• Develops and enhances relationships with referring providers

Other Functions:

• Performs the clinical duties of a managing therapist, exhibiting an advanced level of clinical competence. Evaluates and implements competent therapy treatment and provides regular re-assessments for the purpose of treatment modification, to maximize patients' potential for functional independence, all in accordance with acceptable practice guidelines and department policies and procedures
• Completes required documentation and maintains pertinent record of assigned patients to ensure compliance with regulatory requirements
• Serves as a role model for the department by demonstrating commitment to professional growth, department growth and competency
• Demonstrates the ability to be efficient and productive by organizing job duties and responsibilities
• Assists with recruitment, interviewing, and selection of new personnel
• The Manager is prepared to assume additional leadership responsibilities in the absence of the Director
• Maintains equipment and environment in a safe and orderly manner
• Contributes to the organization and operation of the department/programs within the organization's strategic plan and mission statement

• Maintains compliance with all company policies, procedures and standards of conduct

• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Education:

• Bachelor's degree in physical, occupational, or speech therapy from a college/university accredited by the respective national accrediting body (required)
• Master's or Doctorate level degree in related field (preferred)

Experience:

• Four (4) years of recent clinical experience in an environment commensurate with the practice setting and programmatic needs of the facility. Demonstrates effective physician relations, communication skills, organizational skills, and managerial skills (required)
• Supervisory experience (required)

Licensure:

• Licensed or eligible in the Commonwealth of Kentucky or State of Indiana, as appropriate to the facility (required)

Certification:

• Basic Life Support (BLS) accredited by the American Heart Association (AHA) (required)