Disability Transaction Processor

Job Description

Disability Transaction Processor- NO Phones!

Remote

Monday - Friday 8:00 a.m. - 4:00 p.m. Eastern Time - clean desk

$15.00 an hour during training, which may be below your state's minimum wage. Please take this into consideration when applying.

Job summary:

Conduent is seeking a reliable, detail-oriented remote claims processor to support disability claims operations. This role is responsible for researching customer applications, matching documents to existing claims, and capturing accurate index data from document images. The ideal candidate is comfortable working in a structured, high-volume remote environment and is receptive to coaching and training.

Key responsibilities:

• Process assigned disability transaction work items, including BLIS and Outsort queues.
• Research customer applications and available records to locate and confirm existing disability claim matches.
• Review document images and capture accurate index data in customer systems.
• Follow documented procedures, quality expectations, clean-desk requirements, and production priorities.
• Manage a 40-hour weekly workload in a remote, PC-based production environment.
• Apply coaching and training feedback to build proficiency, accuracy, and consistency.

Benefits:

• Full-time employment
• Pay is $15.00 per hour during training and the initial ramp-up period; compensation may later transition to a production-based structure.
• Work-from-home opportunity
• On-the-job training
• Schedule flexibility after training, based on work volume
• Benefit options for eligible employees

Requirements:

• Must be comfortable adhering to a strict clean-desk policy.
• Must be able to submit to and pass the required background screening and drug screening.
• Must have a high school diploma or general education degree (GED).
• Basic PC and internet skills, including the ability to navigate computer applications and complete routine online tasks.
• Must be able to maintain a suitable work-from-home office environment and work 40 hours per week.
• Must be receptive to coaching and training.
• Data entry experience is a plus.
• Familiarity with Microsoft Word, Outlook, and Excel is a plus.
• Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, ping ms equal to or less than 175)
• Must have the ability to connect with an ethernet cable to a modem/router
• Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time.
• We are currently not hiring in the following geographies, including but not limited to:
  States: AK, AZ, CA, CT, CO, HI, IL, MA, MD, ME, MO, MT, NE, NJ, NY, RI, OR, VT, WA.
  Metro areas: Minneapolis - MN, Washington, DC, Denver - CO, Boulder - CO, Edgewater - CO, Flagstaff - AZ.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $15.00 per hour.

About Us

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

About the Team

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to View email address on click.appcast.io. You may also click here to access Conduent's ADAAA Accommodation Policy.